Customer Care Executive

eMaxLabz Solutions Pvt Ltd is a leading logistics solutions and services provider in the USA. We are looking for a talented and competitive Account Receivables Executive. You will play a fundamental role as part of our customers back office team responsible for verification and collection of freight bills financed by them. You must be comfortable with systems, processing documents, crunching numbers, making calls, sending emails and providing apt resolutions. URGENT OPENING Shift Timings : US Shift (Monday to Friday) Responsibilities: -Process the daily bucket of invoices/freight bills allotted -Verify paperwork's submitted by carriers for completeness, amount, fraud etc. via email/phone- -Pass the valid paperwork's and escalate invalid paperwork's -Email/Upload/Fax the paperwork to Freight Brokers -Follow-up with Freight brokers/customers via email/phone on the invoices for correctness of documents, expected dates and payments references -Manage all Notes and workflows in the CRM -Work in sync with the clients inhouse team and provide all the necessary support The Ideal candidate -Minimum 1 year of experience in Customer Support , Collections, Account Receivables, Account Payables (International process) -Strong communication skills (Written & Verbal), Good troubleshooting and multi-tasking skills -Solution-Oriented-Approach and strong Problem-solving skills -Has the ability to work with others as a Team-Player in all conditions -Is a hustler & can thrive in a fast-paced start-up environment