Customer Support Executive

We are looking for enthusiastic and customer-focused Customer Support Executives to join our team. This is a Voice Process role requiring proficiency in Tamil and Malayalam to assist customers with inquiries, complaints, and technical support.

Key Responsibilities:

• Handle inbound customer calls with excellent communication skills in Tamil and Malayalam.
• Provide assistance to customers regarding inquiries, issues, and product-related concerns.
• Ensure a positive customer experience by maintaining a professional and friendly approach.
• Resolve customer issues effectively while maintaining company standards.
• Work in compliance with established policies and procedures.
• Achieve individual and team performance targets.

Required Skills and Qualifications:

• Languages Required: Proficiency in Tamil and Malayalam (both verbal and written).
• Qualification: Undergraduates (12th pass or above).
• Experience: Freshers or candidates with 0-1 year of experience in voice-based customer support (preferred).
• Excellent verbal and written communication skills.
• Ability to manage customer inquiries in a calm and efficient manner.
• Basic knowledge of computer operations and MS Office.
• Strong problem-solving skills and customer service orientation.

Why Join Us?

• Competitive salary package: ₹17,000 CTC (₹15,000 take-home).
• Day Shift – Balanced work-life schedule.
• Location: BTM Layout, Bangalore.

Interested candidates can apply directly by sending their resumes to bala.venkatesh@buzzworks.in