Customer Support Executive

2 Openings
Interview Cracker
Koramangala
15,000 - 17,000 per month (Fixed + incentives)
Full-time
34 people interested in this job
Posted on : 10-Jan-2022
Expires on : 25-Jan-2022

Job Details

Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
Fresher
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
Fresher
Gender
Female Only
Working days
monday - saturday
Timings
09:30 AM to 06:30 PM
Address
Koramangala, Bengaluru, Karnataka, India, Karnataka - 560001

Job Description

Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

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