Customer Support Executive

CrossBeats India

Work from home

₹15,000 - ₹25,000 monthly

Fixed

15000 - ₹25000

Earning Potential

25,000

Full Time

Min. 1 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

53 applicants

Job Description

We are looking for an enthusiastic person with great communication skills (both verbal and written) who is passionate about managing a large community of CrossBeats customers. The person must be a good listener and sensitive at handling users queries and providing them with the best experience and resolution. Responsibilities and Duties Maintaining customer focus at all times and responding to customer enquiries over e-mail, phone and chat. Taking ownership of issues raised by customers and work with cross functional teams to investigate, escalate and resolve them at the earliest for customer delight. Required Experience and Qualifications Excellent written and verbal communication skills (English), (Hindi) & any local language kannada ,Telugu,Tamil 1 - 3 years of experience in customer support role. Good knowledge of MS office (MS Word, Excel) Experience with Freshdesk and other customer support software Maintaining knowledge of all existing and upcoming products/services of the company. Capturing customer feedback and channelizing to internal teams for appropriate action. Monitoring real time dashboards and coordinating with experts whenever required

More about this Customer Support Executive job

CrossBeats India is aggressively hiring for the job profile of Customer Support Executive at Bengaluru in Bengaluru locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9 AM - 6 PM and will have 6 working days i.e., Monday - Saturday. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Jul-2021. For more details, download apna app and find jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Company Address

Interview mode

Online/Telephonic

Job posted by CrossBeats India

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