Requirements: *HINDI MANDATORY* Excellent Communication Skills (Written And Verbal). Ability To Communicate Correctly And Clearly With All Customers. Excellent Documentation Skills. Good Comprehension Skills Ability To Clearly Understand And State The Issues Customers Present. Ability To Concentrate And Follow Customers Issues Without Distraction To Resolution. Good Composition Skills With Ability To Compose A Grammatically Correct, Concise, And Accurate Written Response. Work Successfully In A Team Environment As Well As Independently. Ability To Use A Desktop Computer System. Familiarity With Windows XP, Microsoft Outlook, Microsoft Word And Internet Explorer. Excellent Typing Skills. Demonstrates Understanding Of The Internet, Amazon.Com Website, And Competitor Websites. Demonstrates An Ability To Successfully Navigate Websites. Demonstrates A Proficient Knowledge Of Email Applications. Demonstrates An Ability To Learn In Various Media. Ability To Successfully Adapt To Changes In The Work Environment. Customer Focus Excellent Customer Service Skills, Including Maintaining Focus On The Customer Issue In A Fast-Paced Environment. Ability To Empathize With And Prioritize Customer Needs. Demonstrates Interpersonal Skills With A Diverse Customer Base. Demonstrates Conflict Resolution, Negotiation, And De-Escalation Skills. Demonstrates Ownership To Resolve Challenging Customer Issues, Escalating When Necessary. Ability To Determine Customer Needs And Provide Appropriate Solutions. Maintain Regular And Reliable Attendance, Including The Daily Schedule As Assigned. Flexible With The Working Schedule; May Be Expected To Work Weekends, Holidays And Events. Ability To Work Overtime As Required By Business. Problem Solving Skills Effective Problem Solving Skills Including Decision Making, Time Management And Immediate Prioritisation Of Tasks As Assigned. Ability To Approach Problems Logically And Rationally. Action-Oriented And Self-Disciplined. Organized And Detail-Oriented. Ability To Quickly And Effectively Prioritize Work Time In Various Departments To Meet Business Need. Ability To Maintain Composure In Highly Escalated Situations. Candidates Should Be Comfortable In A Multi-Tasking, High-Energy Environment. They Should Be Creative And Analytical Problem Solvers With A Passion For Excellent Customer Service. Desired Skills And Experience Customer Service, Key Account Management

More about this Customer Support Executive job

Smartcoin Financials Pvt Ltd is aggressively hiring for the job profile of Customer Support Executive at Bengaluru in Kadubeesanahalli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 14,000 INR and can go up to 16,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:00 AM to 06:00 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 23-Feb-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!