Job Description -

We're seeking team members that are trained in Data Center Routing and Switching products as well as technologies. You will provide support for Nexus 9K, Nexus 7K, 3K, 5K/2K suite of switches (both hardware and software).

Key Skills :-

• A technical expert providing technical assistance to Cisco customers located world-wide, while maintaining the highest levels of customer happiness.
• Assist customers in troubleshooting hardware/software related issues on various Cisco Nexus switching platforms.
• Applies analytical skills and technical knowledge to resolve product and network problems of moderate to high complexity.
• Analyse, configure and troubleshoot Core, Distribution, Access layer switches and networks.
• Effectively utilizes the moderate to complex lab setups to recreate and resolve customer found issues.
• Highly adaptable and sensitive to customer reported issues according to its severity.