Frontend Production Support Developer
Sapiens
Frontend Production Support Developer
Sapiens
Bengaluru/Bangalore
Not disclosed
Job Details
Job Description
Developer
Sapiens is on the lookout for a Developer (Frontend Production Support) to become a key player in our Bangalore team. If you're a seasoned Frontend Prod. Support Developer pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.
Location: Bangalore
Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.
This position will be part of Sapiens’ Digital division, for more information about it, click here: https://sapiens.com/solutions/digitalsuite-customer-experience-and-engagement-software-for-insurers/
What you’ll do:
Responsibilities:
- As a member of the Digital Team you will be working for Production Support and Maintenance applications based on the ticketing priority.
- Overall 3-4 years of experience, whereas 2+ years of support and 2 years of development or 2-3 years of support.
- Ready to work shifts based rotational basis.
- Strong troubleshooting skills to find the root cause and provide the permanent fix.
- Experience with incident, problem and change management.
- Understanding of Major incident process and communicate with other dependency team based on need. And provide the permanent fix along with RCA.
- Should have very good Communication skills.
- Good understanding of Service Now, JIRA and Monitoring tools like Splunk, App Dynamics and Grafana - Good to have.
- Able to debug issues with JavaScript, React JS, HTML5, CSS, REST API’s, JSON based applications.
- Node Js and JEST - good to have.
- Knowledge of Devops CICD pipeline will be an added advantage.
- Experience in Insurance domain will be an added advantage.
- Experience in SQL or anyone of database technologies like MySQL/Oracle/PostgreSQL/MongoDB good to have.
What to Have for this position:
Must have Skills:
- The role is responsible for troubleshooting and providing the permanent fix based on customer reported issues.
- Understanding of Major incident process and communicate with other dependency team based on need. And provide the permanent fix along with RCA.
- Work with other dependency integrated applications or dev team to provide the permanent fix.
- Connect the Frontend to backend APIs using Sapiens digital toolset (Integration with API using low code tool)
- Requirements:
- At least 2 years' experience with Troubleshooting and hands on with JavaScript, React JS, HTML5, CSS – MUST
- Experience with REST APIs, JSON - MUST
- Experience with Monitoring tools like Splunk, App Dynamic, Grafana – good to have.
- Should have experience in Integrating APIs with front end – MUST
- Good English and communication skills – MUST
- Mongo DB – ADVANTAGE
About Sapiens:
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.
Disclaimer : Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens . Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens , please feel free report the incident at sapiens to sharedservices@sapiens.com
Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Experience Level
Mid LevelJob role
Work location
Bangalore, IN
Department
IT & Information Security
Role / Category
IT Infrastructure Services
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
About company
Name
Sapiens
Job posted by Sapiens
This job has expired