E-Commerce Executive

Job SummaryWe are seeking a detail-oriented and proactive E-Commerce Executive to manage and optimize our online sales channels. The ideal candidate will be responsible for product listing, marketplace coordination, website management, digital merchandising, order processing, and ensuring a seamless customer experience to drive sales growth.

• Key Responsibilities1. Marketplace & Website Management,Manage product listings on e-commerce platforms (Amazon, Flipkart, Meesho, etc.) including titles, descriptions, images, pricing, and categorization.
• Update and maintain the company website’s product catalog, banners, and promotional content.
• Ensure all listings comply with platform policies and branding guidelines.
• 2. Sales & Performance OptimizationMonitor daily sales performance, traffic, conversion rates, and inventory levels.
• Analyze data to identify trends and opportunities to improve sales.
• Implement pricing strategies, promotions, and campaigns to maximize revenue.
• 3. Order & Inventory CoordinationCoordinate order picking ,processing, packaging, and dispatch with internal teams or warehouse partners.
• Ensure accurate stock levels across all platforms and prevent out-of-stock or overselling issues.
• Handle returns, refunds, and customer order-related queries.
• 4. Marketing & Campaign ExecutionSupport digital marketing campaigns across social media, Google Ads, and e-commerce promotions.
• Plan and execute marketplace deals, ads, coupons, and seasonal campaigns.
• Optimize product pages for SEO to improve search rankings.
• 5. Reporting & AnalysisPrepare weekly/monthly performance reports including sales, traffic, marketing ROI, and competitor analysis.
• Track KPIs and suggest actionable improvements.
• 6. Customer ExperienceMonitor customer reviews and ratings on marketplaces.
• Coordinate with customer service teams to resolve issues and enhance satisfaction.
• Required Skills & QualificationsBachelor’s degree in Business, Marketing, E-Commerce, or related field.
• 1–3 years of experience in e-commerce operations or digital marketing (freshers with strong skills may be considered).
• Strong understanding of online marketplaces and CMS platforms.
• Proficiency with MS Excel/Google Sheets and basic data analytics.
• Knowledge of SEO, digital marketing, and e-commerce best practices.
• Excellent communication, coordination, and problem-solving skills.
• Preferred Skills (Optional)Experience with Amazon Seller Central, Flipkart Seller Hub, Shopify, WooCommerce, etc.
• Knowledge of product photography, content writing, or graphic design tools (Photoshop/Canva).
• Understanding of online advertising (PPC, sponsored ads).