Facility Manager

Facility Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

 

Facilities Management Operations

To ensure FM staff provides timely reports to the management and adhere to agreed SLA & KPI To ensure FM and vendors staff tracks the completion of the scheduled work. To ensure accident or crises management is addressed immediately. To act as a single point of contact for the designated facility for all FM escalations. To ensure all reports, checklist, statutory compliance (Building & Vendor) is adhered at all times. To ensure accuracy of the data, analyze the FM costing and highlight the management accordingly. To assist during audit process and provide audit report with proper justification wherever required. To ensure proper deductions and penalties are reviewed periodically & action taken accordingly. To oversee and manage the capital & operational budgets. To ensure facility upkeep is maintained in all areas – Housekeeping, Security, Cafeteria, Front office, Helpdesk, Mail Room, and BMS. Engineering, Events, Client Visits & other areas of operations as defined in the scope document. Understand and work for 52 weeks planned scheduled and coordinate with Chief engineer for engineering related activities. To ensure vendor performance management is done on a monthly basis. To ensure monthly invoicing is done on time as per agreed timelines and taken signoff from respective Account leads. To assist operations manager and Account leads in all F&S related internal audits and business specific external audits. To ensure support to Account management in ISO certifications by training and implementing ISO down the line. Monitoring & Analyze shared services call for closure on periodical basis. Ensure OLA data are entered in the tool by self and team members as required. Coordinate with site transport manager in team’s performance management. Timely completion of R&M related work. To ensure 100% uptime of all equipments present in the facility. Monitor & manage R&M budget. Follow up with TPV for on time invoice verification & submission. Mange the pest control activities in the facility.

Management Responsibilities

Provide leadership to the facilities management team. Demonstrate leadership & responsiveness and creativity. Understand the FM scope and in consultations with JLL City Manager or facility manager – develop specific processes & procedures to reduce cost & improve client satisfaction. Accomplish at least 95% Key Performance Indicators as agreed with Account. Coordinate with City Manager / Operations Manager on the goal setting, performance reviews, and career development plan, HR related issues for facilities management team. Assist City Manager in developing & implementing the facilities management account plan for the facility. Identify training needs for all subordinates. Nominate team members (Facilities & Engg.) for training conducted internally and JLL corporate team. Conduct 2 CEM (Critical Environment Management) Audit in a year for other facilities. Participate and motivate in process improvement initiatives. Participate in CIWG.

On time reporting of incidents in the facility.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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