Field Tech Associate Director

Req ID: 321374 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Associate Director to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

•    Manages a staff of professional-level team members or manages a team through lower-level supervisors.  
•    Works within general policies and management guidance, independently determining approach to managing daily operations.  
•    Provides guidance and technical advice, becoming 
actively involved as necessary. "
"•    Responsible for managing a larger group of Delivery Management team members. 
•    Allocates appropriate resources across accounts and teams. 
•    Escalation point and responsible for delivery and client satisfaction on  multiple engagements and clients. 
•    Ensures that full life-cycle delivery costs are within or better than the delivery costs committed within the approved deal model. 
•    Responsible for account growth. 
•    Leads large pre-sales assignments. 
•    Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the client experience. 
•    Responsible for service delivery costs, service level and coordination of resources. "
• Typically requires 10-12 years relevant experience.  
• Includes 3-5 years managerial/  leadership experience. 
•    Demonstrated track record of delivering high quality services to multiple, medium to large sized accounts. 
•    Advanced organizing and planning skills to effectively manage larger teams. 
•    Strong priority-setting skills to effectively meet  departmental strategic and operational objectives. 
•    Ability to communicate clearly and present to senior leadership and executives. 
•    Strong ability to lead large cross-functional delivery teams.  
•    Strong attentiveness to quality and productivity. 
•    Expert analytical, problem solving, negotiation and organizational skills. 
•    Advanced ability to motivate, direct and lead large groups of people. 
•    Demonstrated experience managing very large third-party relationships in the successful achievement of client satisfaction levels.  
•    Strong ability to manage significant delivery budgets and minimize program variances. 
•    Advanced ability to lead teams across multiple shores. "
•   Demonstrated strong leadership of personnel and of business objectives. 
•   Advanced verbal and written communication skills.  
•    Ability to physically perform general office requirements.  
•    Must be able to perform essential responsibilities with or without reasonable accommodations. 
•    Significant travel including overnight domestic or international trips may be required. "

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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Experience Level

Mid Level