Fulfillment Operations Specialist

Fulfillment

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Bangalore,IND

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

• Broad understanding of supply & demand for customer sales orders & execution portion of it till fulfillment.
• Generate reports, track shipment. Close coordination with Planning, Purchasing and Logistics.
• Develop understanding of customer requirements and relationship with customers
• Handle global customer escalations & provide effective solutions for tool downs.
• Generate reports on delayed or any misses of fulfillment & take necessary action.
• Working in different time zones to support Global Customer Sales Order demands.  
• Resource will be part of Fulfillment Ops team and helping with new reporting/dashboard requirements in the team along with the daily tactical.
• Participates in the design, development and maintenance of ongoing metrics, reports, analyses, dashboards, etc. used to drive key business decisions.
• Works within controls to ensure the accuracy, timeliness of the requested reports.
• Implements new business reports within the established reporting framework, policies and procedures. Trains and supports end users on accessing of reports. 

Functional Knowledge

• Good understanding of Operations and Supply Chain Management.
• SAP end user knowledge is essential.
• Hands on experience in advanced Excel / SQL/Tableau to develop reports and analytics.

Business Expertise

Applies general knowledge of business developed through education or experience.

Leadership

Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.

Problem Solving

Analyzes information and make decision based on situations.

Impact

Any error on decision making for material redistribution and delay to act can impact severely for fixing the tool down at customer site. Leads to customer dissatisfaction and it impact the business.

Interpersonal Skills

• Very good verbal and written communication in English. Self-confidence and Collaboration.
• Independent decision-making skills

Education

Bachelor of Engineering or MBA in Operations/Supply chain.

Skills

• Very good verbal and written communication in English.  
• Decision making.
• Analytical Thinking

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Not Specified

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.