Gateway Operations Manager - Air Cargo

Gateway Manager, Bangalore

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Job Description:

Job Summary
This position manages the daily Gateway Air, Ramp, and Hub operations. He/She ensures efficiency in planning, daily operations, auditing, administrative, and on time air operations. This position supports workplace safety and ensures acceptable service levels. He/She maintains a well-trained workforce and adequate staffing levels to support operational demands. This position manages others in the department.

Responsibilities:

• Develops a master operating plan (MOP) for Air operations and small feeder aircraft to foster efficient uses of facility and equipment.
• Trains employees and managers on proper safety procedures (e.g., body mechanics, equipment usage, injury prevention, hazardous material collection, etc.) to certify performance.
• Manages resources and people processes (e.g., Quality Performance Review [QPR], Career Development, Training, Staffing, etc.) to ensure the day to day administration of processes and formal procedures.
• Conducts quarterly review audits to ensure proper service levels are met.
• Reviews and analyzes reports (e.g., Package report, Service Exception Analysis System [SEAS] morning report, etc.) to identify trends impacting the Gateway.
• Identifies individual and team skill gaps and developmental opportunities (e.g., training, special assignments, conferences, projects, etc.) to facilitate individual and team development.
• Collaborates with and identifies individual and team skill gaps and developmental opportunities.

Qualifications:

• Bachelor's Degree or International equivalent
• Experience supervising others
• Experience working in an Airway Gateway operation

Employee Type:

Permanent

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Experience Level

Mid Level