Zoho ManageEngine Advisory

IN_Associate_Zoho ManageEngine_OneCloud_Advisory_Bangalore

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.

In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary: A career with PwC in Zoho Manage Engine practice for managing and leading projects on ManageEngine Service Desk Plus

Responsibilities:

· Expertise in working with ManageEngine Service Desk Plus and UEM · Expertise in implementation of ManageEngine Service Desk Plus and UEM · Responsible for cloud deployment, programming workflows, enhancements including third party integration · Creating & maintaining design specifications, architectural diagram & process diagram of ManageEngine ServiceDesk Plus tool and UEM. · Candidate should have good understanding of ITIL processes to effectively integrate them with ManageEngine solutions · Candidate should be able to configure policies and profiles for accessing enterprise resources and remotely control devices without installing additional agents · Candidate should have experience in managing Service Requests, Incident handling, change management etc. · Should have experience to integrate ManageEngine’s On-Premises and Cloud-based solutions, · Should have experience to build custom applications on AppCreator and launch them On-Premises · Knowledge on ManageEngine AI Designing and Advanced IT analytics for configuring reports and dashboards · Excel knowledge & understanding of integrations with ManageEngine SDP CDMB, ZOHO products and supporting technologies · Good Insights on Agile Methodologies, Critical thinking, and ability to provide best market solutions to the clients · Deluge Scripting is must & Zoho Certification will be an added advantage · Responsible for gathering business requirements, consulting, and suggesting solutions proactively · Client facing roles preferable

Mandatory skill sets:

Hands on experience of implementation, customization and integration for Zoho Manage Engine modules such as: 1. Service Management 2. Asset Management 3. Change and Release Management 4. Project Management 5. CMDB setup

Preferred skill sets:

Hands on experience of native integrations for ManageEngine Service Desk Plus modules: 1. AD manager Plus 2. Applications Manager 3. OP Manager 4. Advanced analytics 5. Password Manager Pro 6. AD self-service plus 7. Desktop & mobile device management

Years of experience required:

2-4 Years of experience

Education qualification:

Graduate Engineer or Management Graduate

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of EngineeringDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Zoho

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Applied Macroeconomics, Business Case Development, Business Data Analytics, Business Intelligence and Reporting Tools (BIRT), Business Intelligence Development Studio, Communication, Competitive Advantage, Continuous Process Improvement, Data Analysis and Interpretation, Data Architecture, Database Management System (DBMS), Data Collection, Data Pipeline, Data Quality, Data Science, Data Visualization, Emotional Regulation, Empathy, Geopolitical Forecasting, Geopolitical Risk Analysis, Global Macro, Inclusion {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Experience Level

Senior Level