Senior Manager - Process Automation and Intelligent Automation

IN_Senior Manager_Process Automation_Agentic Automation_Advisory_PAN India

Line of Service

Advisory

Industry/Sector

FS X-Sector

Specialism

Operations

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.

Those in intelligent automation at PwC will focus on conducting process mining, designing next generation small- and large-scale automation solutions, and implementing intelligent process automation, robotic process automation and digital workflow solutions to help clients achieve operational efficiencies and reduce costs.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary:  

A career within PwC India as an agentic automation developer who will combine technical automation expertise with business process analysis skills to drive digital transformation initiatives. This role focuses on developing comprehensive process maps, models, and generating actionable process intelligence insights using industry-leading automation and process mining tools.  

 

Responsibilities: 

Process Analysis & Design 

• Analyze existing business processes and identify automation opportunities 

• Develop detailed process maps, workflows, and process models using industry-standard tools 

• Conduct process discovery sessions with stakeholders across various business units 

• Create comprehensive process documentation including AS-IS and TO-BE process flows 

• Design optimized processes that align with automation capabilities and business objectives 

Automation Development 

• Design and implement automation solutions based on process analysis findings 

• Collaborate with technical teams to translate business requirements into automated workflows 

• Support the development and deployment of automation tools and technologies 

• Ensure automation solutions align with established process models and business requirements 

Process Automation Intelligence & Insights 

• Extract and analyze process data to generate actionable business insights 

• Develop process performance metrics and KPIs to measure efficiency improvements 

• Create executive dashboards and reports to communicate process analytics findings 

• Identify process bottlenecks, inefficiencies, and areas for optimization 

• Provide data-driven recommendations for process improvements and automation initiatives 

Stakeholder Management 

• Partner with business stakeholders to understand process requirements and pain points 

• Facilitate workshops and training sessions on process optimization and automation tools 

• Present findings and recommendations to senior leadership and project teams 

• Coordinate with cross-functional teams to ensure successful process automation implementations 

 

Mandatory skill sets: 

Process Automation & Intelligence Development technical Skills:   

• Process Automation and Intelligence tool experience with: Uipath Process gold, Automation anywhere process discovery Celonis, Signavio, ARIS 

• Other Technology experience: Strong ETL Knowledge with API integration and system integration 

 

Communication and stakeholder management: 

• Excellent written and verbal communication skills 

• Experience creating executive-level presentations and reports 

• Strong documentation skills with attention to detail 

• Ability to translate technical concepts for non-technical audiences 

 

Preferred skill sets: 

• Previous experience in process transformation or digital transformation projects 

• Experience in enterprise environments (SAP, Oracle) with complex business processes 

• Knowledge of industry-specific processes (Finance, Supply Chain, HR, Customer Service) 

• Experience with process mining tools (ProcessGold, Celonis, Signavio, Aris) 

• Knowledge of RPA tools (UiPath, Blue Prism, Automation Anywhere) 

• Familiarity with workflow automation platforms. Basic understanding of database querying (SQL) and data visualization tools (Power BI) 

 

Years of experience required: 

10-20 years 

Education qualification: 

`Any 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering, MBA (Master of Business Administration)Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Process Automation

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Automation Algorithms, Automation Engineering, Automation Framework Design and Development, Automation Programming, Automation Solutions, Automation Studio, Automation System Efficiency, Blue Prism, Business Analysis, Business Performance Management, Business Process Analysis, Business Process Automation (BPA), Business Transformation, Business Value Optimization, C++ Programming Language, Coaching and Feedback, Cognitive Automation, Communication, Conducting Discovery, Configuration Management (CM) {+ 44 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

April 6, 2026

Experience Level

Senior Level