IT Engineer

. The main responsibilities performed by a Desktop Support Engineer are: Installation and maintenance of Windows OS Installation / updating of desktop software Remote desktop connections Antivirus support Create a backup and recovery policy Desktop performance monitoring and optimization Before facing any interview for a Desktop Support position, make sure that you have enough knowledge on these technologies: Basic Network Concepts: Data communication and transmission techniques Fundamentals of OSI and TCP/IP model IP address classes IP subnetting IPv6 fundamentals Basics of switching Firewall Configuration Windows Functionalities: Installing Windows Operating System on desktops Managing and troubleshooting access to shared folders Configuring and troubleshooting hardware devices and drivers Troubleshooting system startup and user login problems Configuring and troubleshooting remote connections Configuring and troubleshooting Internet Explorer Configuring and troubleshooting Outlook Express Resolving issues related to application customization Identifying and troubleshooting problems related to security permissions DHCP DNS CCTV setup on field job