Manager - Administrative Support for Pricing and Promotion

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Manager - Administrative Support Pricing and Promotion
The Merchandise Operations Group is responsible for collaborating with cross functional partners to manage operational processes. The Manager, Administrative Support Pricing & Promotion is responsible for leading a team of Administrative Support Assistants who perform administrative tasks supporting the work of the buying and planning organization.  The Manger is also responsible for working with cross functional partners to strategize and execute pricing and promotions for the total company (US, CA, UK + Ecom).
Responsibility
Essential Functions: Provide instructions and support for administrative support team: monitor and assess individual work; provide feedback, coaching; support opportunities for development; complete performance appraisals; takes corrective action when appropriate; and participate in hiring and retention decisions. Oversee the work of merchandise administration assistants, including entry of new styles, purchase order process, and modification of new styles and purchase orders price adjustments. Key partner for merchants, planning, web operations and teams in strategizing the promotion and then ensuring execution with excellence. Owns the work of executing the promotions in the system and validation of those promotional or pricing changes. Develop schedules for project completion that effectively allocates resources.  Review the project schedule with senior management and other stakeholders, revising as needed.  Monitor progress of the project to ensure timely and successful completion. Set up files to ensure all project information is documented and secured. Manage the operational calendar to maintain on time deliverables related to monthly tasks, including coupon maintenance. Participate in testing of new systems and communicate issues and enhancements to management team. Train merchandise operations team on the ongoing execution of new systems and processes. Monitor workflow and provide statistical information to support headcount. Serve as a liaison between Merchandise Operations and key cross-functional partners. Work with the buying and planning teams to understand and manage workload. Provide updates and recaps to Director of Merchandise Operations. Attend and represent merchandise operation in cross functional meetings as assigned or when Director, Merchandise Operations is not available. Responsible for ad-hoc creation and distribution of reports on an “as needed” basis. Attend monthly meetings with cross-functional teams. Perform duties of Merchandise Administration Assistants as needed

Qualifications we seek in you!
Minimum Qualifications
•    Bachelor’s Degree preferred.
•    Related experience and/or training in merchandise Ops.
Preferred Qualifications
•    Knowledge and skill in fashion and retail replenishment systems.
•    Proficient in Microsoft Office.

Why join Genpact? 
•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 
•    Make an impact – Drive change for global enterprises and solve business challenges that matter 
•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.