Manager - Operational Resilience Analytics

Manager Analytics, Group Resilience – First Line of Defence

Join LSEG’s Group Resilience team as a specialist focused on ensuring that resilience requirements are consistently met across all divisions and corporate functions. This role is central to monitoring alignment, assessing vulnerabilities, supporting remediation, and ensuring that issues and concerns are appropriately increased to strengthen the Group’s overall resilience posture.

The First Line of Defence (1LoD) Group Resilience team partners closely with business divisions and functional areas (technology, cyber, data, facilities, people, third‑party risk, etc.) to ensure that Operational Resilience requirements—including Important Business Services identification, impact tolerance management, scenario testing, and ongoing reporting—are met in line with regulatory expectations and internal policy.

Collaborating with the Program Manager Group Resilience, the role requires an experienced practitioner who combines technical expertise with strong oversight rigor. The successful candidate will play a key role in monitoring compliance, checking alignment to standards, identifying and articulating risks, and supporting remediation activities. They will act as a trusted 1LoD partner, working constructively with customers and the Group 2LoD Risk teams to ensure issues are surfaced early and addressed effectively.

ROLE RESPONSIBILITIES

Operational Resilience Monitoring & Assurance

• Monitor divisional and functional alignment to operational resilience policies, standards, controls and metrics
• Conduct structured analytics and checks to assess compliance levels, highlight deviations and provide insights to Group Resilience leadership.
• Monitor vulnerabilities remediation, deviations, issues and overall progress.
• Ensure issues, concerns, and non-compliance themes are intensified promptly.

First Line Partnership & Support

• Work actively with reporting and tooling teams to obtain updates on resilience controls and metrics
• Maintain strong relationships with group and divisional resilience leads and customers.

Governance, Reporting & Documentation

• Support preparation of materials for governance forums and working groups.
• Ensure updates to the monthly Group Resilience forums and communications.

Awareness, Training & Advisory

• Awareness of key changes in resilience standards, guidelines, controls and metrics
• Provide subject matter expertise to uplift analytics capability across 1LoD.

Change & Continuous Improvement

• Support change initiatives within Group Resilience
• Find opportunities to improve monitoring and reporting and build analytical models.

SKILLS & EXPERIENCE REQUIRED

Technical & Regulatory Knowledge

• Ability to assess and analyze risks, issues, tech vulnerabilities and support remediation planning.
• Ability to develop use cases for automation of assurance and analytical activities
• Direct experience working on analysis or assurance of operational resilience standards, controls and metrics would be preferred.
• Bility to correlate risk metrics across resilience domain and problem‑solving skills.
• Understanding of operational resilience frameworks and regulatory expectations (e.g., DORA, PRA, FCA, NIST, ISO 22301/27001).
• Proficient in use of MS Office applications, experienced in use of GRC platforms, reporting tools

Communication, Customer Engagement & Culture

• Articulate and should have the ability to convey complex topics clearly.
• Highly organized, proactive, and able to engage across levels.
• Attention to detail.

Desirable Certifications

CISSP, CISM, CRISC, ITIL, ISO 27001 Lead Implementer/Auditor, or similar certifications.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience Level

Mid Level