Operations Transformation Manager

Manager-KDNI

Responsibilities

• Manage large operations transformation initiatives working closely with KDN India management as well as global KPMG member firms
• Identify opportunities for OpEx, using Lean Six Sigma methodologies, to be implemented to derive tangible benefit for KDN and member firms
• Ensure business cases are thoroughly researched and syndicated 
• Deliver OpEx projects within the divisional portfolio on time, to scope and within budget 
• Assess all aspects of current operating model including people, process, technology etc. as well as design and implement target operating model, working in close collaboration with the service lines
• Identify and implement process improvement, automation, right shoring etc. opportunities using lean and other transformation approaches
• Analyze and interpret business data and turn it into insights
• Support research activities for internal/ external performance benchmarking
• Conduct CI trainings (LSS awareness, Yellow Belt program etc.) to generate problem solving and analytical mindset within teams
• Lead problem solving and brainstorming workshops with project stakeholders
• Prepare analysis reports, solution designs and other project deliverables and own responsibility for timely completion and quality of outputs

Mandatory Skills

• 8-12 years of overall experience of which at least 4-5 years is in independent driving transformation projects in large global organizations or with consulting firms 
• Excellent knowledge and experience of leading global process transformation projects using lean/ six sigma methodology, tools and techniques 
• Hands-on experience of identifying and implementing Intelligent Automation opportunities (process mining/ RPA/ AI/ workflow etc.)
• Experience in developing global operating models leveraging onshore and offshore delivery centers
• Strong analytical and problem-solving skills. Skilled in the use of data analysis tools and able to extract insights from complex data
• Excellent Project management skills including ability to manage multiple workstreams/ projects at the same time.
• Ability to work with stakeholders at all levels
• Experience of building value stream maps using Visio and ARIS

Responsibilities

• Manage large operations transformation initiatives working closely with KDN India management as well as global KPMG member firms
• Identify opportunities for OpEx, using Lean Six Sigma methodologies, to be implemented to derive tangible benefit for KDN and member firms
• Ensure business cases are thoroughly researched and syndicated 
• Deliver OpEx projects within the divisional portfolio on time, to scope and within budget 
• Assess all aspects of current operating model including people, process, technology etc. as well as design and implement target operating model, working in close collaboration with the service lines
• Identify and implement process improvement, automation, right shoring etc. opportunities using lean and other transformation approaches
• Analyze and interpret business data and turn it into insights
• Support research activities for internal/ external performance benchmarking
• Conduct CI trainings (LSS awareness, Yellow Belt program etc.) to generate problem solving and analytical mindset within teams
• Lead problem solving and brainstorming workshops with project stakeholders
• Prepare analysis reports, solution designs and other project deliverables and own responsibility for timely completion and quality of outputs

Mandatory Skills

• 8-12 years of overall experience of which at least 4-5 years is in independent driving transformation projects in large global organizations or with consulting firms 
• Excellent knowledge and experience of leading global process transformation projects using lean/ six sigma methodology, tools and techniques 
• Hands-on experience of identifying and implementing Intelligent Automation opportunities (process mining/ RPA/ AI/ workflow etc.)
• Experience in developing global operating models leveraging onshore and offshore delivery centers
• Strong analytical and problem-solving skills. Skilled in the use of data analysis tools and able to extract insights from complex data
• Excellent Project management skills including ability to manage multiple workstreams/ projects at the same time.
• Ability to work with stakeholders at all levels
• Experience of building value stream maps using Visio and ARIS

Education background

Required:

• Graduate / Engineering background (REC/NIT/IIT etc.)
• MBA from top tier college
• Certified Six Sigma Black Belt from Reputed Organizations / ASQ

Desirable:

• PMP certified / PRINCE2 Practitioner
• Other qualifications relating to data analytics/ Intelligent automation

Experience Level

Senior Level