Key Account Manager

Manager -Key Account

Description

Business strategy
● Know the customer: Deeply understand customer behaviour, develop new customer insights ● Own the
business: Co-own the P&L, develop the business model, understand where opportunities are and create a
viable business to service them ● Know the market: Stay on top of trends in an ever-changing landscape, find
opportunities and prioritize based on size, internal capabilities, etc. ● Know the competition: Understand online
and offline players. Ensure Flipkart selection stays well ahead of competition ● Influence the leadership:
Convert strategies into action by liaising with cross-functional leadership and drive the changes required
Vendor Management
● Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the
tactical ● Own the terms of business with the vendor - products, returns, ordering, etc. ● Ensure high-share of
mind from the vendor. Build deep ties. ● Make vendors partners in driving disruptive changes for the category
Market Understanding
● Develop a thorough knowledge of the market - short term and long term trends ● Have an in depth
knowledge of competition and vendor and ability to influence the market ● Develop and implement industry
best practices. Move the industry with you!
Selection and Offers

● Work with teams to get the best possible selection & sellers onboarded. ● Own cost improvement and overall
portfolio management ● Manage in store promotions along with brands - make brands partners in customer
communication ● Make Flipkart the “destination of choice” for the customers through the largest and the
greatest assortment of products on offer ● Drive portfolio management for best offers and discounts for the
customers
Fulfilment and Inventory
● Key driver of working capital management and inventory - ensure an optimal ● Develop and manage a
fulfilment strategy with the brands to ensure best selection along with the optimal cost and service.

Skills Required

business strategy, portfolio management

Education/Qualification

Educational background – Graduation, MBA preferred not mandatory