Manager - Transition and Onboarding in Managed IT Services

Manager, Transition & Onboarding, Managed Services Bangalore

Manager, Transition & Onboarding, Managed Services Bangalore

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you

Job Description: 

As a leader within the HPE Operations Managed Services organization, you will lead a high-performing team of Transition Project Managers. You are responsible for the strategic oversight of the entire transition and onboarding portfolio, ensuring that all managed services deals are integrated seamlessly into the delivery organization while meeting global business objectives.

What you’ll do

Key Responsibilities:

• Strategic Portfolio Leadership: Oversee the end-to-end governance of the onboarding deal portfolio, ensuring all programs align with HPE’s corporate strategy and financial targets.
• Organizational Scaling: Identify and implement improvements in transition processes and workflows to drive operational efficiencies across the entire department.
• Executive Stakeholder Management: Serve as the primary escalation point and strategic partner for MS leadership and executives regarding the health and risk profile of the transition portfolio.
• Financial & Resource Governance: Manage departmental budgeting and resource forecasting (1–2 quarters ahead) to ensure the team is staffed to meet pipeline demands.
• People Development: Lead, coach, and mentor a team of Program Managers; drive performance management, career development, and a culture of continuous innovation.
• Process Optimization: Implement feedback loops from completed transitions to refine global methodologies, tools (like Smartsheet), and delivery approaches.
• Risk & Interdependency Management: Proactively identify cross-portfolio risks and interdependencies, ensuring mitigation plans are in place to prevent delivery delays.
  What you need to bring:

Eligibility & Qualifications

• Experience: Minimum 15+ years of experience in IT Program Management, with at least 5+ years in a people leadership role overseeing complex, transformative programs.
• Education: Bachelor’s degree in engineering or equivalent; MBA or advanced leadership certification is highly preferred.
• Certification: Advanced certifications such as PMP, ITIL, or PgMP (Program Management Professional).
• Global Acumen: Proven ability to manage diverse, global teams and work across various time zones and cultures.
• Strategic Travel: Ability to travel to client locations and global HPE hubs as required for high-stakes deal negotiations or site leadership.
  

Essential Leadership Skills

• Business Acumen: Strong ability to break down complex business challenges into scalable solutions with a clear path forward.
• Influencing & Advocacy: Excellent ability to influence at the executive level and advocate for the transition team’s needs to achieve optimal business outcomes.
• Change Leadership: An agile approach to leadership, with the ability to guide the organization through ambiguity and evolving market trends.
• Collaborative Drive: Recognized as a trusted advisor who leverages strengths across multiple teams to expedite results.
• Accountability: A track record of owning results with a sense of urgency and ensuring the team performs within the established productivity measures (scorecards)

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#india#operations

Job:

Services

Job Level:

Manager_1

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

Experience Level

Senior Level