Senior Program Manager - Cloud Platform & Application Engineering

Principal - Program & Project Management

Senior Technical Project Manager Cloud Automation

Role Summary

The Senior Program Manager Cloud Platform Application Engineering is a clientfacing Professional Services delivery leader responsible for managing largescale cloud platform and application engineering programs for external enterprise customers.
The role operates under SOW based customerfunded delivery models and requires strong program governance delivery discipline and external stakeholder management. Hands on technical execution is not required however the role demands a solid functional understanding of cloud platforms application engineering and modernization practices.

Role Positioning

• Senior Program Delivery Manager within Professional Services
• No direct people management responsibility
• Accountability for contractual financial and delivery outcomes
• Working technical understanding across cloud and application engineering domains
• Mentors delivery teams through influence and best practices

Mandatory Background Requirements

• Professional Services Consulting Systems Integration background mandatory
• Experience delivering customerfacing cloud platform and application engineering programs
• Experience working with SOWdriven delivery models fixed price TM milestonebased
• Presales or SOW readiness exposure preferred
• Strong external customer stakeholder management experience
• 2 to 3 Tech stacks to cover professional services perspective
• Infrastructure as Code IaC DevSecOps
• Enterprise Management Stack Observability
• Container Platforms
• High Performance Computing HPC
• Public Cloud Services
• Azure Hybrid Services
• Application Modernization Migration
• Database Modernization Migration
• Application Packaging Operations

Key Responsibilities

1. Professional Services Program Delivery

Owns endtoend program delivery for cloud platform and application engineering engagements Manages scope schedule cost quality and risk aligned to SOW commitments and coordinates multiple parallel workstreams

2. PreSales Support SOW Readiness

Supports presales activities prior to SOW signoff by reviewing delivery approaches validating estimates and timelines identifying dependencies risks and assumptions and ensuring salestodelivery continuity

3. Financial Commercial Governance

Manages programlevel financial tracking including budget vs actuals billing milestones forecasting accuracy burn rate management and scopechange control in accordance with Professional Services governance

4. External Stakeholder Ecosystem Management

Acts as the primary delivery interface for customer stakeholders and delivery partners Leads governance forums status and risk reviews escalation management and communicates progress and outcomes in businessfocused language

5. Team Coordination Mentorship

Coordinates internal partner and subcontractor delivery teams without direct reporting authority Mentors project managers and technical leads on planning rigor execution discipline and customer engagement best practices

Education Experience

• Bachelors degree any discipline
• 15 years of Professional Services delivery project management experience
• PMP certification mandatory
• Agile Scrum certification preferred
• ITIL Foundation or Cloud fundamentals certifications preferred

Technical Knowledge Expectations

Workinglevel understanding of IaC and DevSecOps practices container platforms public cloud and Azure hybrid architectures application and database modernization concepts enterprise observability and unified communications.
Able to assess dependencies risks and delivery tradeoffs without handson implementation responsibility.