Senior Business Analyst - Healthcare IT

Professional 2 Business Analyst

Your role in our mission

• Play a critical part in ensuring Gainwell is meeting our business objectives in important areas.
• 10+ years of experience working as a business analyst or ‘requirements translator’ between technical and non-technical personnel, with 3 or more years of relevant areas either “CRM” or “CxOne” or “Verint”
• Experience in US healthcare is mandatory.
• Requirements Gathering & Documentation (Leading Requirements Gathering Sessions and Eliciting Requirements), Process Mapping, Experience in Conversational Design & Bot Deployments, English Fluency, Communication Skills, Test Case Development, Prompt Engineering.
• Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support
• Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact
• Work with the stakeholders to develop business specs at the start of a technical project
• Analyze, plan, design, document or make recommendations to improve business processes to support client’s technology goals
• Help verify that all requirements have been met by approving and validating test results   
• Strong SQL knowledge. Ability to write complex queries.
• Ability to create detailed and thorough design documents and test plans/execution for medium to large initiatives.
• Strong analytical and business process re-engineering skills

Experience Level

Senior Level