Program Specialist - Talent Acquisition and Workforce Management

Program Specialist - Standard Chartered Bank - MSP

Company Description

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need. 

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

Job Description

The Program Specialist is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake (briefing), shortlisting, sourcing management through empaneled suppliers (agencies), onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired in a timely manner. The focus will be on contingent candidates (contractors).

Your Responsibilities, Impact & Contribution:

• Assist client managers during all stages of the contract labor acquisition process including requisition intake, sourcing, and candidate shortlisting and interviewing.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to the supply base (recruitment agencies).
• Document requirement intake conversations in an appropriate database (VMS: Beeline or Fieldglass).
• Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfillment process
• Coach, manage and oversee the performance of participating staffing suppliers.
• Document all client/ supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the CRM system
• Monitor performance against contract SLA’s, requisition aging, invoicing, time and expense entry,
• and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face to face, email, and phone with a client, staffing vendors, contract personnel, and other partners.
• Assist with worker assignment management (cost center changes, an extension of contract assignments, etc.) to improve data integrity.
• Manage Relationship with Suppliers
• Supplier Performance Management & Scorecard Review.
• Manage all Program Compliance Activities.
• Liaison with managers, vendors, and cover all required onsite compliance to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments.
• Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of the assignment and appropriate departments are notified
• Assist with the collection of company assets from vendors (laptop, badges, etc.)
• Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
• Log all client and vendor inquiries into appropriate tool.

Qualifications

Your Experience, Qualification & Capability:

• 5 Days Work From Office - AGS Bangalore office
• Degree educated or equivalent is highly desirable. Bachelor’s preferred.
• Experience in high volume coordination activities with at least 3-5 years of experience in the recruitment industry.
• Client hiring manager/supplier facing – hence Excellent verbal and written communications
• Ability to work in a dynamic environment that changes from day to day
• Strong analytical and problem solving, documentation and follow up skills showing orientation towards results
• Strong time management skills
• Strong organization skills and attention to detail
• Knowledge of MS Office (Excel, Word, PPT) and PC skills
• VMS (Beeline or Fieldglass) experience is highly regarded

Additional Information

Who We Are
Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So, as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.