Mercer is seeking a candidate for the role of Squad Lead to join Mercer team.

Role: Squad Lead

What can you expect?

 Familiarity with IAM tools and technologies (Ex. OKTA, Azure AD, Ping Identity) and authentication methods

 Experience leading and mentoring team of security professionals

 Familiarity with Agile Methodologies and tools (Ex: ADO)

 Excellent communication skills to interact with technical and non-technical stakeholders

 Being a part of a global team of diversely experienced professionals

 An opportunity to develop your career and skills within the wider global Product Delivery organization

 Align with everyone's common goal to deliver outstanding software as fast as possible

We will count on you to:

 Run the software delivery for your Squad ensuring there are smooth and efficient processes for getting software through from requirements to working in production

 Identify and work to eliminate blockers

 Responsible  for ensuring your Squad is motivated, collaborative, efficient and empowered

 Own e2e Delivery of working software from requirements process to production support

 Ensure our Agile governance and ceremonies are in place and effective – Sprint planning, Refinements, Retrospectives, Release planning, etc

 Ensure Our standard metrics are visible and actively being used to drive making choices

 You will generally be  responsible  for 1-2 squads of 6-10 people each

 You will have an Enterprise mind-set able to foster collaboration, break down silos, identify and work to remove blockers

 You will be a recognized Agile Expert intimately familiar with the processes and practices required for successful and sustainable delivery. Our main delivery methodologies are Scrum and Kanban

 You will need to consider full lifecycle of a product including tech debt, obsolescence, security and modernization

 You will own the Continuous Improvement backlog for your squad. This is the key mechanism by which we deliver improvements for the following; time to market, efficiency and quality

What you need to have:

 Experience and track record of successful delivery in a regulated, complex, multi-product technological landscape. We also have significant security processes and legislative requirements to protect our customers and their data

 Solid understanding of Software Development, Architecture, Test Engineering and Security best practice in an Agile environment

 A metrics driven approach to delivery evaluation and drive out systems and processes that help define and report on the metrics we believe to be important

 Excellent stakeholder management skills.  As we work to transform the Mercer IT and Business into a truly Agile organization you will need to influence and coach senior executives, many of whom will be new to Agile

 Pods and squads are distributed globally and utilize a mix of permanent and partner staff who work largely remotely so experience of working with and motivating distributed teams is vital

 You will be collaborative, Inquisitive and interested in technology and best practices

What makes you stand out:

 Experience of a wide range of Technology roles is desirable, ideally with some form of development engineering background

 Experience of working/managing delivery of technology solutions using Net core using WCF and MEAN stack (Angular, NodeJS MongoDB), SSO Concepts and identity management.

 Experience of using Jira and ADO as tool for managing work through its full life-cycle

 Rounded and holistic  understanding  of Agile Methodologies such as CSM, CSP, KMP, Scrum@Scale, ICP-ACC Certifications or their equivalent

 Participate in Quarterly Planning

 Experienced in managing cross functional team at different Geo location

 Highlight teams achievement , blockers, risk & mitigation plan on weekly basis.

 Experienced in working on complex and dynamic team.