Quality Analyst

Arn Business Solutions Private Limited

Pulakeshi Nagar, Bengaluru

₹40,000 - ₹45,000 monthly

Fixed

40000 - ₹45000

Earning Potential

45,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

146 applicants

Job Description

  • The role of a Quality Analyst is crucial in providing consistent service quality, client satisfaction, and commitment to the standards in BPO.
  • A Quality Analyst in BPO assists in providing high-quality service and exceeding client expectations by tracking and evaluating the process and giving feedback.
  • The Role of a Quality Analyst in the BPO Industry is essential in ensuring that the services offered meet the established standards of quality and client expectations.
  • Quality Analysts are responsible for evaluating, monitoring, and assessing the quality and improving the high-quality service provided.

The responsibilities of a Quality Analyst in BPO are as follows:

  1. Quality Monitoring
  2. Performance Evaluation
  3. Process Improvement
  4. Compliance and Quality Standards

Job role

Work location

133, MM Road, FRASER Town, Bengaluru, Karnataka 560005, India Pulikeshi Nagar, Bengaluru/Bangalore

Department

Quality Assurance

Role / Category

Business Process Quality

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Arn Business Solutions Private Limited

Address

133, MM Road, FRASER Town, Bengaluru, Karnataka 560005, India Pulikeshi Nagar, Bengaluru/Bangalore

Job posted by Arn Business Solutions Private Limited

FAQs about this job

Show all

This job has expired