Quality Team Leader (Risk & Compliance Management)

Roles & responsibilities:

• The candidate will be working as an Individual Contributor handling PAN India Hiring & Process compliance matrix

• Doing regular audits to maintain compliance parameters such as, Financial Fraud, Hygiene matrix, call disconnection, hiring policy as mentioned in the client MSA, etc.

• The candidate will be responsible for auditing & identifying gaps in Hiring & process Compliance and providing solutions to fix the same

Requirements:

• Minimum 3 years of experience in Quality Domain handling Risk & Compliance

• Candidate should be well versed with financial, physical or logical compliance, hygiene compliance metrics. Good understanding of understanding of SOW and SOP-based checks.

• Experience in working with E-commerce accounts will be an added advantage

• Quality Specialist & Sr Quality Analyst currently working as a compliance auditor can also apply • 6 days working (1 day rotational off)

• Graduate from UGC recognized university

• Candidates should be fluent in English & Hindi communications

• Candidate should be good in Excel data preparation

• Candidate should have good Presentation skill

Share your CV to rajesh.batto@startek.com