Operations Analyst - Client Onboarding and Data Management

Regulatory & Tax Analyst, NCT

Job Description:

Job Title: Regulatory & Tax Analyst

Corporate Title: NCT

Location: Bangalore, India

Role Description

• The Senior Analyst – Tax Operations is responsible for end-to-end execution and oversight of operational tax processes including tax reclaims, relief at source, withholding tax remittance, tax authority reporting, reconciliations, and client disclosures.
• The role requires strong technical understanding of global withholding tax concepts, high attention to detail, robust control mindset, and the ability to manage time‑critical deliverables while collaborating with multiple stakeholders.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Tax Reclaims & Relief at Source (RAS)

• Execute and monitor withholding tax reclaims across multiple jurisdictions in line with Double Tax Treaties (DTT).
• Manage Relief at Source (RAS) eligibility checks, documentation validation (W‑8/W‑9 / local equivalents), and entitlement tracking.
• Liaise with custodians, tax authorities, and internal stakeholders to resolve reclaim queries and follow up on pending claims.
• Maintain reclaim inventory, track ageing, and provide periodic status reporting.

Withholding Tax Remittance

• Ensure accurate calculation and remittance of withholding tax to tax authorities within statutory deadlines.
• Perform validations on tax rates applied, exemptions, and treaty benefits prior to remittance.
• Support true‑ups, corrections, and adjustments arising from late documentation or exceptions.

Reporting & Regulatory Compliance

• Prepare and support statutory and regulatory tax reporting (including client tax reporting where applicable).
• Support processes such as Chapter 3 / Chapter 4, FATCA / CRS‑related outputs, or jurisdiction‑specific tax disclosures as applicable to the business.
• Assist in audit, regulatory reviews, and control testing by providing data, evidence, and responses.

Reconciliation & Controls

• Perform tax, cash, and balance sheet reconciliations, ensuring timely resolution of breaks.
• Investigate variances, identify root causes, and coordinate corrective actions.
• Ensure adherence to operational controls, SOPs, and risk & control frameworks.

Client Reporting & Stakeholder Management

• Prepare client-level tax statements, confirmations, and disclosures in line with service agreements.
• Respond to client and internal queries within agreed SLAs.
• Partner with Front Office, Operations, Technology, Compliance, and Legal teams for issue resolution.

Process Improvement & Automation

• Identify opportunities for process standardization, efficiency improvement, and automation.
• Contribute to enhancements of systems, reports, and MIS to reduce manual effort and operational risk.
• Support transition of new processes or business migrations into the tax operations framework.

Your skills and experience

Required Skills & Qualifications

Education

• Bachelor’s degree in Commerce, Accounting, Finance, Business, or related discipline
• Professional qualifications (CA / CPA / ACCA / MBA – Finance) preferred but not mandatory 

Experience

• 4–7 years of relevant experience in Tax Operations, Custody Operations, Fund Services, or Financial Services back‑office.
• Hands‑on experience with tax reclaims, RAS, withholding remittance, and reconciliations is mandatory.
• Exposure to global markets, treaty benefits, and multi‑jurisdiction tax rules preferred.

 

Technical & Professional Skills

• Strong understanding of withholding tax concepts, DTTs, and operational tax lifecycle
• Ability to interpret tax documentation (W‑8BEN, W‑8BEN‑E, W‑9, local forms)
• Strong analytical, reconciliation, and problem‑solving skills
• High attention to detail with a strong control mindset
• Proficiency in Excel and operational tools / workflows
• Effective written and verbal communication skills

Behavioural Competencies

• Ownership and accountability for deliverables
• Ability to work under tight regulatory deadlines
• Collaborative mindset across functions and geographies
• Proactive in identifying risks, issues, and improvements
• Client‑focused and service‑oriented approach

Key Performance Indicators (KPIs)

• Timeliness and accuracy of tax reclaim, remittances, and reporting
• Reduction in reconciliation breaks and aged exceptions
• Audit and regulatory outcomes
• Process efficiency and automation contribution
• Client query resolution within SLA

 

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Experience Level

Senior Level