SAP S/4HANA Sales and Distribution Manager

S/4HANA SD_Manager

Key Responsibilities Strategy & Roadmap

• Define and maintain the S/4HANA SD product roadmap aligned to business goals (Revenue, Margin, CX, Working Capital).
• Champion SAP Activate practices and S/4 innovations (Fiori apps, Advanced ATP, condition contracts, embedded analytics).
• Identify value opportunities (pricing optimization, credit & risk management, returns, rebates/settlements).

Solution Ownership (O2C)

• Own end-to-end O2C processes: lead-to-quote, order management, pricing, availability, delivery, shipping, billing, returns, credit/debit notes, rebates/settlements, credit management.
• Govern global template design; manage variants for regions/business units while preserving standardization.
• Ensure robust integration with MM/LE, FI-AR, PP, TM, EWM, GTS, CRM/CPQ, and third-party interfaces (EDI/IDoc/API).

Delivery Leadership

• Lead a blended team (internal FTEs & partners) of functional consultants, solution architects, and AMS.
• Orchestrate releases: fit-to-standard, backlog grooming, sprint planning, UAT, cutover, and hypercare.
• Oversee functional specs, WRICEF build quality.

Operations & Support

• Own SD incidents, problems, and change management within SLAs/OLAs.
• Establish monitoring & controls (pricing condition records, output/print forms, tax, credit checks, ATP).
• Maintain master data governance (customers, sales areas, price conditions, partner functions).

Governance & Compliance

• Ensure SOX/ITGC compliance, audit readiness, and segregation of duties.
• Manage data privacy & regulatory requirements (GST/VAT, e-invoicing, e-way bill, export docs as applicable).

Stakeholder Management

• Act as the single point of contact for Sales, Customer Service, Supply Chain, Finance.
• Drive change management and training; improve adoption of Fiori and self-service analytics.

People Leadership

• Build capabilities (mentoring, certification plans), performance manage team, and cultivate continuous improvement culture.
• Manage partner performance, contracts, and budgets.

Required Qualifications

• 10–14 years of SAP experience with 7+ years in SAP SD and 3+ years in S/4HANA (1909 or later).
• 2+ end-to-end S/4HANA implementations in SD; experience rolling out a global template.
• Deep hands-on in SD configuration: sales docs, item categories, pricing (V/08), output management, delivery & shipment, billing, returns, intercompany, and credit management (S/4 FSCM).
• Strong integration with FI (AR, revenue recognition), MM/LE, PP, and TM/EWM; practical EDI/IDoc/API experience.
• Exposure to Fiori apps for SD, embedded analytics (CDS views), AATP, and condition contract management (rebates).
• Proven team leadership, vendor management, and program governance.
• Bachelor’s degree in Engineering/IT/Business; SAP S/4HANA Sales certification preferred.

Nice-to-Have

• Experience with CPQ/CRM, Pricing engines, tax engines (GST/VAT), and e-invoicing.
• Knowledge of SAP GTS, EWM, TM, and BTP integrations.
• Domain exposure in Manufacturing/Distribution/Consumer/Retail.

Key KPIs & Outcomes

• O2C cycle time reduction; on-time order confirmation/delivery.
• Billing accuracy & dispute reduction; DSO improvement.
• Backlog throughput and release predictability; zero Sev-1 repeats.
• Template adherence & reduction in custom code; % standard usage.
• User adoption: Fiori usage, training completion, ticket deflection.

Tools & Methods

• SAP Activate, Agile/Scrum, DevOps (CI/CD for transports), ChaRM/SolMan or equivalent.
• Test automation where feasible (scope: pricing, outputs, billing).
• Documentation: process maps, config docs, RACI, and training assets.

Key Responsibilities Strategy & Roadmap

• Define and maintain the S/4HANA SD product roadmap aligned to business goals (Revenue, Margin, CX, Working Capital).
• Champion SAP Activate practices and S/4 innovations (Fiori apps, Advanced ATP, condition contracts, embedded analytics).
• Identify value opportunities (pricing optimization, credit & risk management, returns, rebates/settlements).

Solution Ownership (O2C)

• Own end-to-end O2C processes: lead-to-quote, order management, pricing, availability, delivery, shipping, billing, returns, credit/debit notes, rebates/settlements, credit management.
• Govern global template design; manage variants for regions/business units while preserving standardization.
• Ensure robust integration with MM/LE, FI-AR, PP, TM, EWM, GTS, CRM/CPQ, and third-party interfaces (EDI/IDoc/API).

Delivery Leadership

• Lead a blended team (internal FTEs & partners) of functional consultants, solution architects, and AMS.
• Orchestrate releases: fit-to-standard, backlog grooming, sprint planning, UAT, cutover, and hypercare.
• Oversee functional specs, WRICEF build quality.

Operations & Support

• Own SD incidents, problems, and change management within SLAs/OLAs.
• Establish monitoring & controls (pricing condition records, output/print forms, tax, credit checks, ATP).
• Maintain master data governance (customers, sales areas, price conditions, partner functions).

Governance & Compliance

• Ensure SOX/ITGC compliance, audit readiness, and segregation of duties.
• Manage data privacy & regulatory requirements (GST/VAT, e-invoicing, e-way bill, export docs as applicable).

Stakeholder Management

• Act as the single point of contact for Sales, Customer Service, Supply Chain, Finance.
• Drive change management and training; improve adoption of Fiori and self-service analytics.

People Leadership

• Build capabilities (mentoring, certification plans), performance manage team, and cultivate continuous improvement culture.
• Manage partner performance, contracts, and budgets.

Required Qualifications

• 10–14 years of SAP experience with 7+ years in SAP SD and 3+ years in S/4HANA (1909 or later).
• 2+ end-to-end S/4HANA implementations in SD; experience rolling out a global template.
• Deep hands-on in SD configuration: sales docs, item categories, pricing (V/08), output management, delivery & shipment, billing, returns, intercompany, and credit management (S/4 FSCM).
• Strong integration with FI (AR, revenue recognition), MM/LE, PP, and TM/EWM; practical EDI/IDoc/API experience.
• Exposure to Fiori apps for SD, embedded analytics (CDS views), AATP, and condition contract management (rebates).
• Proven team leadership, vendor management, and program governance.
• Bachelor’s degree in Engineering/IT/Business; SAP S/4HANA Sales certification preferred.

Nice-to-Have

• Experience with CPQ/CRM, Pricing engines, tax engines (GST/VAT), and e-invoicing.
• Knowledge of SAP GTS, EWM, TM, and BTP integrations.
• Domain exposure in Manufacturing/Distribution/Consumer/Retail.

Key KPIs & Outcomes

• O2C cycle time reduction; on-time order confirmation/delivery.
• Billing accuracy & dispute reduction; DSO improvement.
• Backlog throughput and release predictability; zero Sev-1 repeats.
• Template adherence & reduction in custom code; % standard usage.
• User adoption: Fiori usage, training completion, ticket deflection.

Tools & Methods

• SAP Activate, Agile/Scrum, DevOps (CI/CD for transports), ChaRM/SolMan or equivalent.
• Test automation where feasible (scope: pricing, outputs, billing).
• Documentation: process maps, config docs, RACI, and training assets.

Key Responsibilities Strategy & Roadmap

• Define and maintain the S/4HANA SD product roadmap aligned to business goals (Revenue, Margin, CX, Working Capital).
• Champion SAP Activate practices and S/4 innovations (Fiori apps, Advanced ATP, condition contracts, embedded analytics).
• Identify value opportunities (pricing optimization, credit & risk management, returns, rebates/settlements).

Solution Ownership (O2C)

• Own end-to-end O2C processes: lead-to-quote, order management, pricing, availability, delivery, shipping, billing, returns, credit/debit notes, rebates/settlements, credit management.
• Govern global template design; manage variants for regions/business units while preserving standardization.
• Ensure robust integration with MM/LE, FI-AR, PP, TM, EWM, GTS, CRM/CPQ, and third-party interfaces (EDI/IDoc/API).

Delivery Leadership

• Lead a blended team (internal FTEs & partners) of functional consultants, solution architects, and AMS.
• Orchestrate releases: fit-to-standard, backlog grooming, sprint planning, UAT, cutover, and hypercare.
• Oversee functional specs, WRICEF build quality.

Operations & Support

• Own SD incidents, problems, and change management within SLAs/OLAs.
• Establish monitoring & controls (pricing condition records, output/print forms, tax, credit checks, ATP).
• Maintain master data governance (customers, sales areas, price conditions, partner functions).

Governance & Compliance

• Ensure SOX/ITGC compliance, audit readiness, and segregation of duties.
• Manage data privacy & regulatory requirements (GST/VAT, e-invoicing, e-way bill, export docs as applicable).

Stakeholder Management

• Act as the single point of contact for Sales, Customer Service, Supply Chain, Finance.
• Drive change management and training; improve adoption of Fiori and self-service analytics.

People Leadership

• Build capabilities (mentoring, certification plans), performance manage team, and cultivate continuous improvement culture.
• Manage partner performance, contracts, and budgets.

Required Qualifications

• 10–14 years of SAP experience with 7+ years in SAP SD and 3+ years in S/4HANA (1909 or later).
• 2+ end-to-end S/4HANA implementations in SD; experience rolling out a global template.
• Deep hands-on in SD configuration: sales docs, item categories, pricing (V/08), output management, delivery & shipment, billing, returns, intercompany, and credit management (S/4 FSCM).
• Strong integration with FI (AR, revenue recognition), MM/LE, PP, and TM/EWM; practical EDI/IDoc/API experience.
• Exposure to Fiori apps for SD, embedded analytics (CDS views), AATP, and condition contract management (rebates).
• Proven team leadership, vendor management, and program governance.
• Bachelor’s degree in Engineering/IT/Business; SAP S/4HANA Sales certification preferred.

Nice-to-Have

• Experience with CPQ/CRM, Pricing engines, tax engines (GST/VAT), and e-invoicing.
• Knowledge of SAP GTS, EWM, TM, and BTP integrations.
• Domain exposure in Manufacturing/Distribution/Consumer/Retail.

Key KPIs & Outcomes

• O2C cycle time reduction; on-time order confirmation/delivery.
• Billing accuracy & dispute reduction; DSO improvement.
• Backlog throughput and release predictability; zero Sev-1 repeats.
• Template adherence & reduction in custom code; % standard usage.
• User adoption: Fiori usage, training completion, ticket deflection.

Tools & Methods

• SAP Activate, Agile/Scrum, DevOps (CI/CD for transports), ChaRM/SolMan or equivalent.
• Test automation where feasible (scope: pricing, outputs, billing).
• Documentation: process maps, config docs, RACI, and training assets.

Experience Level

Senior Level