Senior Sales Development Representative - Voice

Sales Development Rep Senior Analyst-Voice

Skill required: Digital Inside Sales - Inside Sales
Designation: Sales Development Rep Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Sales Development Representative (SDR) – Telecommunications Responsibilities · Owns early-stage sales activities (0–20% of the sales lifecycle) including pipeline generation, lead qualification, and appointment setting. · Executes high-volume outbound prospecting through cold calling, email, and digital outreach to both existing and net-new customers. · Handles inbound marketing leads and qualifies interest using BANT (Budget, Authority, Need, Timeline) or similar qualification frameworks. · Conducts structured discovery and qualification calls to identify customer pain points, buying intent, and solution fit. · Engages operational, business, financial decision-makers, and executive stakeholders across industries. · Schedules qualified meetings and hands off well-documented opportunities to closing sales roles (e.g., Inside Sales Account Reps, Account Executives). · Maintains accurate CRM records including activity tracking, qualification notes, and opportunity details. · Executes against daily, weekly, and monthly KPIs including outreaches, connections, and qualified opportunities created. · Supports sales and marketing campaigns to drive pipeline coverage and territory penetration. · Follows defined sales processes, messaging frameworks, and compliance guidelines.
What are we looking for? Basic Qualifications · Minimum of 5-7 year of sales experience in a high-volume inbound and/or outbound environment. · Prior experience with outbound cold calling, email prospecting, and objection handling. · Demonstrated ability to meet activity-based KPIs and performance targets. · Experience using CRM systems (e.g., Salesforce) to track activity and manage leads. · Strong communication skills with the ability to engage professionally with business customers. Preferred Qualifications · Experience in B2B sales, particularly within technology or telecommunications environments. · Exposure to the telecommunications industry, including core connectivity solutions (wireless, wireline, networking). · Familiarity with advanced technology or telecom solutions such as security, cloud, managed services, or SD-WAN. · Experience qualifying opportunities using structured methodologies (BANT, SPIN, MEDDIC, or similar). · Bachelor’s degree. · Experience using prospecting and sales enablement tools (e.g., LinkedIn Sales Navigator, ZoomInfo, Outreach). · Interest in developing a long-term career in sales through structured training, coaching, and certification programs. · Ability to thrive in fast-paced, KPI-driven sales environments.
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts