Sales Operations Senior Manager

Skill required: Sales Operations - Sales Operations Management
Designation: Sales Operations Senior Manager
Qualifications:Any Graduation
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company s internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas. Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams. This position reports to Sales Excellence Sales Operations Leadership. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).
What are we looking for? Qualifications: Knowledge & Skill Requirements: • Strong leadership and strategic thinking skills; develops strategies to achieve organizational goals • Excellent oral and written communications skills in English. Speaks clearly and persuasively in positive or negative situations, writes clearly and informatively, listens and provides clarification; this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude • Strong ability to guide workforce in a global environment: strong management, work-planning, team-building, collaboration, facilitation, and coaching/mentoring skills across a widely diverse group of individuals, whether in person or virtually • Excellent organizational / time management / data management skills • Excellent analytical and problem-solving skills; synthesizes complex or diverse information • Excellent business process management skills • Excellent accuracy and attention to detail • Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel • Deep Understanding of finance concepts for a services company Educational Qualification: Must have: Undergraduate degree English language fluency (oral and written) Good to have: Business Management education desirable Skills & Work Experience: Must have: A minimum of 10 years of experience, with proven track record in team management Good to have: Understanding of sales operations processes and tools (e.g., Manage mySales) preferred Other requirements: • Must support/mirror working hours for the supported Market Unit or other business area • Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area) • Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines • May be occasionally required to travel domestically or internationally Additional Comments: Nothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time.
Roles and Responsibilities: Primary responsibilities include: • Work completely independently • Be an individual contributor with ability to balance multiple competing priorities with no guidance • Manage a team including being a people lead • Create and execute high complexity workplans • Interact confidently with senior leadership • Represent Sales Excellence Sales Operations to leadership • Translate business requirements/mandate into operational processes • Demonstrate mastery of supporting tools and processes • Demonstrate mastery of Sales Excellence Service Areas and how Sales Operations supports them • Demonstrate full understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture