S&C Global Network - AI - Retail - Consultant - AI/Gen AI Retail Consultant

Job Title - AI/Gen AI Retail Specialist – Level 9 – SnC GN Data & AI

Management Level: 09 - Consultant

Location: Bangalore / Gurgaon / Mumbai / Chennai / Pune / Hyderabad / Kolkata

Must have skills:

• Strong understanding of retail industry
• Ability to work with large datasets from different sources (e.g., transactional data, customer data, social media data) and data preprocessing techniques.
• Expertise in supervised and unsupervised learning algorithms
• Proficiency in deep learning frameworks like TensorFlow or PyTorch
• Ability to implement NLP techniques for chatbots, recommendation systems, sentiment analysis, and personalized search.

Good to have skills:

• Familiarity with SQL, NoSQL databases, and big data technologies like Spark for handling large-scale data.
• Familiarity with transformer-based models such as BERT, GPT, and T5 for understanding and generating human language.
• Experience with Generative Pre-trained Transformers (GPT)
• Experience with Data Visualization Tools

Job Summary:
As an AI/Gen AI Retail Specialist, you will play a crucial role in leveraging advanced machine learning, deep learning, and generative AI technologies to transform retail strategies, improve customer experiences, and optimize operations. Your expertise in AI will drive the development of cutting-edge solutions that enhance retail performance across various domains, including merchandising, pricing, customer engagement, and product assortment.

Roles & Responsibilities:

• Leverage Retail Knowledge: Utilize your deep understanding of the retail industry (merchandising, customer behavior, product lifecycle) to design AI solutions that address critical retail business needs.
• Design, develop, and implement AI algorithms (machine learning, deep learning, etc.) and generative models (e.g., GPT, GANs) tailored to the retail sector.
• Focus on the creation of AI models that can help in wide range of use cases across – customer lifecycle, personalized customer experiences, optimize pricing, and product assortment.
• Analyze and preprocess large datasets from various sources (sales data, customer data, inventory data) to build effective AI models.
• Translate data insights into actionable strategies for marketing, merchandising, and customer experience teams. For example, identifying cross-selling opportunities or optimizing product assortments.
• Provide regular reports and dashboards on AI model performance, business impact, and KPIs, communicating the results effectively to stakeholders.
• Work closely with cross-functional teams (e.g., product, marketing, business development) to understand the retail business challenges and translate them into AI-driven solutions.
• Communicate the potential of AI solutions to both technical and non-technical stakeholders, ensuring alignment between technical capabilities and business objectives.

Professional & Technical Skills:

• Expertise in machine learning, natural language processing (NLP), and generative AI models.
• Experience with platforms like TensorFlow, PyTorch, and OpenAI technologies.
• Knowledge of AI ethics and responsible AI practices.

Additional Information:

About Our Company | Accenture