Senior Analyst, HR Operations

Job Description :

Job Title - Senior Analyst, HR Operations

About the Function:

Our Global Business Operations (GBO) team as the facilitator, providing strategic, financial, and business services that are important to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the Team: (TE)

About the Role: (TE)

• Workday and HR operations process knowledge is a must

• Excellent customer service skills

• Fluent in English

• Understands and has a deep knowledge of HR policies, procedures and practices and able to advise on them in a clear and consistent way

• Ability to analyse, interpret and use data. Have a keen eye for detail, and a huge passion for maintaining accurate data.

• Solid understanding of all components of the HR Operating Model

• Ability to understand process principles and consistent application

• Ability to build great relationships across all the SSC teams

• Ensures agreed deliverables and service levels are met to defined SLA’s

• Reviews processes and provides feedback in order to assist in continuous process improvement

• Ability to prioritize reliably, switching efficiently between calls and emails and balancing activating new queries with resolving existing one.

• Demonstrates good judgement, diagnosing the question and need with skills and speed and identifying the appropriate response.

• Passionate about an excellent customer experience

• Enthusiastic team worker, able to build great working relationships across diverse styles and a variety of customers

• Lives and breathes accuracy and detail, gets it right first time

• Relentless pursuit of excellence, energy for motivating change and improvement that will simplify for everyone. Thinks outside of the box. Is open to challenge and change.

• Articulate, with excellent communication skills and ability to act in a calm, rational manner while under pressure.

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to handle your wellbeing and balance your priorities from day one.

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We adopt diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you gain this information when you submit your application.

Worker Type :

Regular

Primary Location:

Bangalore Karle Town SEZ

Additional Locations :

Job Posting Start Date :

2025-04-16

Experience Level

Senior Level