Senior Quality Audit Analyst - Order Booking

Senior Analyst - Quality Audit Post Booking

The Global Ordering Strategy – Operations Enablement team plays a critical role in supporting Global Order Management through conducting Quality Assurance audits to ensure order booking accuracy, identify potential issues, assess risks and drive root cause analyses (RCAs). Additionally, the team also supports E&Y, BA&A, and other Internal Audit teams on matters related to internal and statutory audits.

With the order booking process undergoing rapid transformation toward automated booking, the demand for robust quality assessment and proactive risk mitigation has become increasingly vital to safeguard compliance and operational integrity.

As a member of the Quality team, you will be responsible to 

1. perform regular quality assurance audits to ensure adherence to established standards and regulatory compliance,
2. develop and maintain new methods of assessing quality leveraging AI and other emerging technologies
3. analyze test results and produce comprehensive reports detailing findings and recommending actionable improvements.
4. foster a culture of continuous improvement, identifying inefficiencies and suggesting enhancements to products and processes.

Key Skills 

1. Order Management SME with at least 1 year's Order Booking experience
2. Attention to detail and ability to challenge status quo
3. Good communication skills
4. Technical proficiency in leveraging AI and other emerging technologies

 

As a member of the Quality team, you will be responsible to 

1. perform regular quality assurance audits to ensure adherence to established standards and regulatory compliance
2. develop and maintain new methods of assessing quality leveraging AI and other emerging technologies
3. analyze test results and produce comprehensive reports detailing findings and recommending actionable improvements.
4. foster a culture of continuous improvement, identifying inefficiencies and suggesting enhancements to products and processes

Career Level - IC1

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. 

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. 

Experience Level

Senior Level