Senior Accounts Payable Analyst - Supplier Experience

Senior Analyst - Supplier Experience- Accounts Payable • STP_Service Delivery

Job Description :

Job Title: Senior Analyst - Supplier Experience- Accounts Payable • STP_Service Delivery

About us: With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Function:

     Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the team:

About the role: (TE)

ROLE PROFILE

Flexible to work in Night shift

Job Title:

Senior Analyst, Accounts Payable

Reports To:

Service Hub Team Lead

Context/Scope:

DBSI (Diageo Business Services India) is a multi-functional, multicultural, multi-language Shared Service Centre that handles back-office Finance Transactions for DIAGEO worldwide businesses. As such DBSI is playing a key role in ensuring effective operation with minimum disruption to business in the Purchase to Pay Work Stream

This position will work closely with In Market Company representatives of different levels and departments as well as relevant third parties.

Market Complexity:

·       Over 24000-suppliers spread across the world and different tax requirements applicable.

·       Diageo markets obtains supplies from all over the world and this role is expected to ensure timely payment in various world currencies using various payments methods.

Leadership Responsibilities:

·       Position works in the PTP team and teamwork is essential.

Purpose of Role:

• The role requires solid system and E2E STP process understanding and will closely support Purchase Order Lifecycle Management, works in close business partnering with the STP Governance and other STP Teams and liaises with other internal & external stakeholders
• The role holder may be tasked to raise POs and complete related tasks
• undefined

TOPAccountabilities

• Proactive Market Management, act as First point of Contact with STP issues
• Resolve STP issues by proactively coordinating resolution between internal teams
• Purchasing implementation – work closely with Procurement (commercial agreements are reflected in system accurately)
• Raise Purchase orders in SAP for direct scope and monitor PO Lifecycle ensuring parked and blocked items against these POs are kept to minimum
• Process PO and non PO Invoice
• Effective and compliant management of STP processes within the agreed SLA’s and KPI’s
• Act as process expert, assist with supplier and requestor compliance issues and ensure front-end users follow the right processes.

·         Working knowledge of all STP

• Graduate in Finance or Commercial related field with base accounting knowledge or equivalent experience
• Can do attitude in driving for solutions taking business requirements in consideration
• Internal controls awareness
• Good communicative and influencing capabilities dealing with stakeholders.
• Highlight any potential process and knowledge gap, ensure proper resolution.
• The job holder may be instructed by his/her immediate superior to perform all tasks directly or indirectly related, additional or supplementary to the scope of duties defined in this role profile

Qualifications and Experience Required:

Qualifications

·         University graduate, BCom, BBA, BBM

Experience

·         2 to 4 years’ experience in a Invoice processing and query handling role in accounting/STP/PTP department of a large, reputable commercial organisation

·         Fluent in Spoken and written English

·         Query and issues resolution/management

·         Queue Management

·         Escalation Management

·         Customer care and team player

·         Conversant with Purchase to Pay SAP application

Essential Skills:

·         Excellent Communication skills – Business Communication and Email Etiquette’s (Reading and Written)

·         Customer Centric Behaviour/Customer Focused & Driven

·         Good understanding of AP process

·         Understand Invoice processing and Vendor reconciliation process.

• Understanding of accounting
• Team Player and Ability to think differently.
• Email queue management

Barriers to Success in Role (Optional):

Inability to:

• Adapt readily to change, multitask and work in a team
• Communicate, create amazing relationship and network with all the relevant In market companies stakeholders
• Lack of service desk/customer service experience
• Lack of PTP process knowledge

Experience / skills required: (TE)

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

Rewards & Benefits Statement: (TE)

Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type :

Regular

Primary Location:

Bangalore Karle Town SEZ

Additional Locations :

Job Posting Start Date :

2026-02-11

Experience Level

Senior Level