Senior Central Account Manager

Key Responsibilities:

• Create and execute strategies to drive app downloads across societies
• Coordinate with cross-functional teams and drive city performance
• Recruit, manage, and mentor high-performance field operators
• Plan and obtain permissions for on-ground download activities
• Directly interact with MCs and city SPOCs to address gaps and drive growth
• Monitor team performance, set targets, share reports, and ensure process adherence
• Upskill teams and ensure operational hygiene with quality metrics

What We’re Looking For:

• 5+ years of experience in sales, operations, and client retention
• 2+ years as a Central Coordinator driving key metrics
• Excellent communication skills in English and Hindi
• Strong team management and performance orientation
• Expertise in Excel and reporting

Please share your resume at usha.r@protocolx24.com