Senior Network Support Engineer
Tejas Networks Ltd
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Senior Network Support Engineer
Tejas Networks Ltd
Bengaluru/Bangalore
Not disclosed
Job Details
Job Description
Senior Engineer – Network Support – OTN-DWDM
What you work:
- As a senior engineer, you will have to handle all the issues raised by Customer and partner and should resolve the issues within the defined SLA.
- Should be ready to visit sites (INTNL Travel) as well to resolve issues if need be.
- Should coordinate with Internal and testing teams for the issues resolution and determine the Root cause.
- Resolutions and Root cause analysis should be shared to the customer within SLA.
- Preparing the Lab setup for troubleshooting purpose.
- Share weekly SLA to Customers and internally.
- Daily updates on issue tracking, Troubleshooting and handover to next shift engineer.
- Proactive Performance monitoring of entire customer Network.
- 7x24x365 NOC support.
Mandatory skills
- Should be proficient in Technologies like DWDM, OTN, FTTH (OLT & ONT),
- SDH equipment issues Troubleshooting and resolution
- Should have been a part of TAC2/3 team.
- Should have been a part of I&C and testing of DWDM and OTN equipment’s.
- Experience in NMS, L2-L3 switch, IP-MPLS TP.
- Experience in Troubleshooting and configuration.
Desired skills:
- Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS.
- Fair knowledge in the major architectural components of an MPLS VPN.
- Should be able to debug the network issues, train & guide network engineers.
- Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner.
- Familiar with coding/ scripting and automation.
Preferred Qualifications:
- Experience: 3 to 6 years’ experience from Telecommunication or Networking background.
- Education: Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree.
Job role
Work location
Bangalore
Department
IT & Information Security
Role / Category
IT Security
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
About company
Name
Tejas Networks Ltd
Job posted by Tejas Networks Ltd
Apply on company website