Senior Network Support Engineer

Tejas Networks Ltd

Bengaluru/Bangalore

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Details

Job Description

Senior Engineer – Network Support – OTN-DWDM


What you work: 

  • As a senior engineer, you will have to handle all the issues raised by Customer and partner and should resolve the issues within the defined SLA.
  • Should be ready to visit sites (INTNL Travel) as well to resolve issues if need be.
  • Should coordinate with Internal and testing teams for the issues resolution and determine the Root cause.
  • Resolutions and Root cause analysis should be shared to the customer within SLA.
  • Preparing the Lab setup for troubleshooting purpose.
  • Share weekly SLA to Customers and internally.
  • Daily updates on issue tracking, Troubleshooting and handover to next shift engineer.
  • Proactive Performance monitoring of entire customer Network.
  • 7x24x365 NOC support.


Mandatory skills 

  • Should be proficient in Technologies like DWDM, OTN, FTTH (OLT & ONT),
  • SDH equipment issues Troubleshooting and resolution
  • Should have been a part of TAC2/3 team.
  • Should have been a part of I&C and testing of DWDM and OTN equipment’s.
  • Experience in NMS, L2-L3 switch, IP-MPLS TP.
  • Experience in Troubleshooting and configuration.


Desired skills: 

  • Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS.
  • Fair knowledge in the major architectural components of an MPLS VPN.
  • Should be able to debug the network issues, train & guide network engineers.
  • Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner.
  • Familiar with coding/ scripting and automation.


Preferred Qualifications: 

  • Experience: 3 to 6 years’ experience from Telecommunication or Networking background.
  • Education: Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree.

Job role

Work location

Bangalore

Department

IT & Information Security

Role / Category

IT Security

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 3 years

About company

Name

Tejas Networks Ltd

Job posted by Tejas Networks Ltd

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