Senior Executive

Knowledge Management Executive (CW+TAP)

ROLE DESCRIPTION:

Knowledge Management Executive, Pursuits & Proposals Support, is responsible for the administration of portals, including one that compiles content from all Canadian bidders sites (TAP portal), uploading content onto various other portals (Portal, Proposal Server and Archive) for the National Pursuits & Proposals team. As well as, is responsible for managing the procurement questionnaire response process, editing existing content for the Loopio Proposal Wizard Solution and the FAQs Database, and for writing net-new proposal materials readily available on the Canadian Pursuits & Proposals Portal.

PRIMARY JOB RESPONSIBILITIES:

• TAP Portal

1. Review notifications issued by the various bidders daily
2. Build the daily report, including a thorough review by Categorizing as per industry and service line
3. Post on the portal at a specific time
4. Maintain a current list of users
5. Reconcile orders with cost centers

• Pursuits and Proposals Portal, SharePoint Collaboration Site and Server

1. Upload documents as per weekly maintenance
2. File proposals as per archiving process

• Content-related Projects

1. Update content in the Loopio Proposal Solution and FAQ database
2. Responsible to respond to daily requests related to Proposal questionnaire to meet the client’s requirements
3. Take the lead in obtaining a valid answer on non-documented responses by engaging with various SMEs
4. Edit as necessary and document in Loopio and the FAQ database
5. Post within the two database sources, and when applicable, tag for update as part of the scheduled review process
6. Develop proposal materials for the P&P portal
7. Support the development of proposal templates and template-related projects

KEY COMPETENCIES REQUIRED:

1. Strong English writing skills (grammar and spelling) and impeccable spoken English
2. Proficient in Excel or Basic knowledge of Excel and willing to be proficient
3. Basic Knowledge of MS Office: Word, PowerPoint, Excel, SharePoint
4. Capable of delivering quality work in short timeframes
5. Good understanding of the RFP process and business issues
6. Strong organizational skills
7. Detail oriented and attentive to process and procedures
8. Ability to interact effectively and proactively with peers and professionals at all level of the organization
9. Quick study and self-starter capable of working with minimal supervision 
10. Excellent project management skills to effectively manage multiple, disparate projects through completion
11. Understanding of Financial Services/Big Four business and environment an asset

Education

• Bachelor’s Degree
• Master’s degree in Business Administration