Senior Manager

Essential Functions

1. Exhaustive record and exposure to demonstrated ability towards managing F&A Business across levels, Expertise and specialty in P2P domain with exceeded SLA/KPI
2. Undertaking and completing new business assignments successfully in dynamic global environment, end to end deployment of process set up.
3. Demonstrating process excellence and driving challenging enhancement at process and business level. Identify, initiate and complete tangible and intangible goals / milestones.
4. Ability to learn and demonstrate through business case in terms of technology enhancements, Robotics, Automations, introducing new system applications and tools
5. Partnership with client and achieve client goals and propose next level roadmap with tactical and strategic milestones and achievements.
6. Develop action plans to ensure that improvement development plans are achieved.
7. Overall understanding of processes, continuous improvement work and an ability and interest in identifying and championing new ideas for possible adoption & transformation experience is added advantage. 
8. A proven data analyst with ability to bring out metrics from any given data.
9. Utilize operational Key Performance Indicators (KPI) and other measurements to drive continuous improvements
10. Maintain day to day operations, administration and communication to Client and leadership
11. Reporting and presenting to the Management on KPI’s on a pre-determined frequency
12. Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution
13. Develop and maintain relationships with external system owners and vendors
14. Lead transition of new business including development of staffing and training plans to accommodate new work, working with all appropriate parties to ensure smooth and efficient transition of the new business.
15. Provide staff members with technical support, training, coaching and resources to achieve department objectives.
16. Ensure Internal Control compliance and External Audit requirements are met at all times
17. Develop Competencies in the team, Hire right candidates for any open positions
18. Ability to effectively lead a wide variety of professionals, regardless of their experience level and specific expertise in achievement of established goals and objectives
19. Be analytical and have the ability to visualize process performance
20. Ability to build relationships, teamwork and networking in a virtual international context
21. Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity

Primary Internal Interactions

1. Highly developed interpersonal and communication skills
2. Excellent working knowledge of MS Office – MS Excel, Word Doc, Outlook
3. Demonstrates good time management and organizational skills 

Understands the need for confidentiality