Senior Manager, People

Position Summary...

What you'll do...

(IDC) Sr. Manager, People Partner Global Procurement ; Customer Care

What youll do...

About Walmart Global People

Leaders and individual contributors alike look to our Global People teams to influence strategy, optimize working models and enable the business to achieve results while preserving the fabric that sets us apart and keeps our 1.3M+ associates coming to work every day. By providing the necessary tools and insights, our People professionals operate as partners at every phase of workforce planning, talent management, organizational design and change management. From building communities to preparing Walmart for the future, to be a member of this team is to operate as a vital component to our sustainable success. Together, we think beyond the status-quo and inspire others to evoke positive change. When you join us in Global People, you immerse yourself in our culture, becoming a trailblazer and a true agent of influence.

About Walmart Procurement ; Customer Care

The Global Procurement organization at Walmart is responsible for the comprehensive sourcing of goods not intended for resale, encompassing everything from developing sourcing strategies and identifying suppliers to managing the payment of invoices. This team collaborates closely with key leaders across the company to support the execution of Walmarts strategic initiatives and enhance operational efficiencies. Meanwhile, the Customer Care organization is dedicated to protecting the experiences of both customers and associates by promptly responding to and resolving their needs. Additionally, this team provides valuable insights aimed at minimizing friction points, ensuring a smoother and more seamless experience for everyone involved.

Youll Sweep us off our feet if you have.

• Strong understanding of HR practices and ability to drive consistent execution.
• Experience in Talent Strategy, Talent Planning, and Strategic Workforce Strategy and Planning
• Excellent communication and leadership skills
• Experience in fast paced, high volume environment that is scaling up operations

Youll make an impact by

• Defines the human resources strategy to support assigned business area by understanding strategic business goals and objectives; advising on the execution of organizational change initiatives; assessing human resources implications of various strategies; providing guidance/recommendations to business leaders on human resources issues.
• Drives consistent execution of the companys human resource practices, systems, and personnel-related activities by auditing human resources practices; analyzing and interpreting reports; creating action plans to resolve instances of non-compliance; conducting observations and investigations; developing and delivering human resources methodology and process training programs; and providing human resources advice and consulting for managers.
• Directs human resource and business data analysis and management by collaborating with cross-functional partners to identify, collect, and analyze data ; conducting data analysis on cross-functional data; identifying and escalating risks and concerns ; interpreting and summarizing data for reports and presentations; making data-driven recommendations; administrating and utilizing Share Point and other collaborative tools; creating and maintaining reports, reporting tools, and templates; and maintaining information security and confidentiality.
• Drives talent management initiatives for assigned area by developing and implementing talent plans; monitoring workforce planning processes; acquiring and retaining key talent; developing relationships with external organizations; ensuring implementation of action plans for belonging initiatives; analyzing talent management data, tools, and systems; partnering with training and development to address training needs; monitoring performance management processes and initiatives; overseeing and ensuring consistency in recognition program application; and delivering, monitoring, and ensuring compliance with compensation programs and policies.
• Manages and monitors compliance with federal, state, and local laws and regulations and company policies and procedures by keeping current on laws and regulations related to general human resource practices and regulations related to licensure and certification ; implementing and monitoring human resource compliance; implementing action plans to improve performance and reduce instances of non-compliance; and directing the management teams in ensuring confidentiality of information, documentation, and assigned records.
• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning.
• Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring belonging awareness.
• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
• Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.

Minimum Qualifications

• 5 years experience in HR in high volume Contact Center
• 3 years experience senior level HRBP experience (supporting Director and above). This should include experience in a strategic role and demonstrate understanding of the business
• Knowledge and skills:
  • A deep understanding of HR functions,
  • Employment laws,
  • HR best practices,
  • Strong leadership and communications

Preferred Qualifications

• 3+ years supervisory experience
• 7+ years experience in HR or related area
• 5+ years experience senior level HRBP experience (supporting Director and above)
• PHR/HRCI certification
• PMO experience
• Labor Relations experience
• Managing/supporting a remote work force (this could include international)

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone isand feelsincluded, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Bachelor's degree in Human Resources, Business or related field and 4 years' experience in human resources or related area OR 6 years' experience in human resources or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India