Senior Manager - Retail Growth Strategy

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Senior Manager, Retail Growth Strategy!
Responsibilities
•    Identify and characterize target market segments for growth, market entry hypotheses, and execution plans, supporting validation through test-and-learn projects 
•    Determining the most attractive business models and capability requirements to win in those target markets 
•    Analyzing major operational improvement opportunities, and identifying and supporting the implementation of interventions to capture those opportunities 
•    Supporting the analysis for and preparation of Board and Corporate Leadership Team materials to drive clarity and alignment around the strategic direction for the company  
•    Evaluating strategic and competitive business models and their markets within Retail 
•    Assisting in defining and understanding the strategic landscape 
•    Executing strategic competitor analyses and response strategies 
•    Creating and analyzing quantitative and qualitative market research 
•    Structuring and running interviews with both senior customer executives and Genpact executives to understand and synthesize customer needs and opportunities 
•    Working with senior leadership to articulate the business case for strategic investments and improvement opportunities in Retail 
•    Breaking down complex tasks and distributing the workload across multiple teams 
•    Drive problem structuring and manage project activities and results with analysts and/or senior analysts on the Corporate Strategy & Global Development team

Qualifications we seek in you!
Minimum Qualifications
•    MBA graduate
•    Exposure to Retail / Software-based businesses would be considered an advantage
Preferred Qualifications
•    Exceptional client-facing communication, influence, and interpersonal skills  
•    Superior oral and written communication skills, including the visual depiction of insights and ideas  
•    Ability to create/operate in a culture of accountability  
•    Ability to deliver results, overachieve targets 
•    Good work ethic and practical orientation 
•    Superior project and process management skills  
•    Highly original/creative thinking and problem-solving abilities  

Why join Genpact? 
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities  
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.