Senior Team Lead - Managed Services Consulting

Senior or Team Lead

The position in discussion is with the Managed Services team, part of our Consulting team.
 

The KPMG Global Services (KGS) Consulting team is a diverse team of more than 6,400 professionals. We provide consulting services to KPMG Firms worldwide to support clients’ business transformation journeys across various industries. With capabilities such as Technology Enablement, Corporate Services, Customer and Operations, Cross Functional Services, Risk Services and Managed Services, our team is a varied mix of professionals with extensive skills and expertise.

Through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

 

As a firm, we are deeply committed to diversity, inclusion and equity at our workplace. We offer a safe and inclusive environment built on trust, where all our colleagues can bring their authentic selves to work and know that their uniqueness is valued. 
 

We prohibit unfair treatment of applicants and employees and discrimination on any ground, including but not limited to, caste, religion, color, ancestry, marital status, medical condition, sex, gender identity and/or expression, sexual orientation, age, nationality, cultural origin, family or parental status, defense veterans, physical, mental or sensory disability or any other status or characteristic protected by applicable Indian laws and regulations.

 

 

Senior / Team Lead   –will be expected to deliver against targets for both productivity and quality, managing your own pipeline and taking onboard feedback from oversight who are responsible for service delivery

—Requires ability to work to high standards of quality—Understand client policy and procedures and its application on engagement delivery.—Manage workload throughout end to end process in timely manner—Monitor actual performance against plan and make decisions to ensure business objectives are achieved.—Source data from a several sources/systems and accurately transfer to primary system and tools—Lead & manage processes for the client, ensuring effective operational delivery to customers—Maintain day to day client relationship activities and provide input, preparation and support to contractual Service Reviews—Reporting of issues of concern and risk to KGS Leadership, and where appropriate, to the client on a timely basis and pro-actively ensuring problems/issues are identified and solved.—Active participation in operational excellence – Enable culture of continuous improvement through brainstorming and harnessing new ideas and solutions, evaluate opportunities for improvement and apply industry best practices and benchmarks and plan for contingencies and on-time delivery

Educational qualifications

•Finance or accounting degree  

Work experience

Min 5-7 yrs in an operational environment

 

•Reconciliation tools & experience a plus, especially Blackline•Strong command and ease of business English (spoken and written), native preferred•Insurance, Banking and Asset Mgt experience a plus•Audit experience a plus.•Strong presentation skills and ability to engage senior stakeholders•Awareness of the Regulatory & Compliance guidelines and other relevant legislation, procedures and processes•Preferred background in Financial services industry, with exposure to Banking Operations and Risk Management, under the ambit of  global service delivery set-up

Experience Level

Senior Level