Senior Product Delivery Associate - User Acceptance Testing

Join us for a rewarding opportunity to lead User Acceptance Testing and enhance customer experiences in the mobile space.

As a User Acceptance Testing Lead within the Payments team, you will execute our roadmap and assist with testing. You will collaborate with cross-disciplinary teams, focusing on mobile technology to deliver impactful user experiences.

Job Responsibilities

• Document and prepare Credit Card Test Data, Test Scripts, and Test Cases based on journeys.
• Partner with testing leads and teams to assist in testing large, visible cross-functional initiatives.
• Assist application developers and payment services teams in identifying and resolving problems.
• Design, develop, and assist in creating manual test scripts.
• Plan and execute application testing with process owners, business and Digital product managers, and development teams.
• Provide testing support for large, complex, technology-dependent programs and projects.
• Manage defects to monitor and report on defect resolution.

Required Qualifications, Capabilities, and Skills

• Minimum 6 years of experience in Quality Assurance or User Acceptance Testing within the financial services industry.
• Expertise in Automation Testing Frameworks (UDF & Cucumber).
• Strong experience in Credit Card Payments, Third Party Wallets, and Tokenization.
• Experience in BDD/TDD and test-driven development.
• Knowledge of Software Development Life Cycle principles and Quality Assurance methodologies in an Agile environment.
• Experience in designing functional and regression test plans and executing test scripts in the financial services industry.
• Experience conducting Mobile testing using devices and simulators like See Test, Nautilus, and proficiency in maintaining Excel macros using Visual Basic Analysis.

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree in Computer Science or related field, or equivalent relevant experience.
• Proficiency with Jira, Confluence, and Figma.
• Strong time management skills with the ability to multi-task and prioritize work.
• Excellent attention to detail and ability to analyze detailed business requirements.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level