Senior Technical Consultant

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Job Description

The Opportunity

Workfront Consultant is primarily responsible for ensuring the success of Workfront customers by efficiently assessing, crafting, implementing and configuring work management solutions using the Workfront platform.

This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to improve the client experience, growing satisfaction and retention.

What you'll Do

• Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
• Lead technical discussions with customers throughout project delivery
• Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to craft and implement integrated solutions for the customer
• Be responsible for technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
• Solve technical issues by confirming the validity of the problem and providing validated solutions
• Provide post-deployment technical support for issues related to customer integrations
• To assess integration needs/requirements, determine solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
• Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying vital Workfront configuration to support the integration approach.

What you need to succeed

• Bachelor’s degree with + years of overall experience in Software development.
• Proven ability in client facing integration and/or implementation work (integration, software development, networking, operations, etc.)
• Strong communication skills and partner management
• Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a Service (IPaaS) provider is desired
• Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS
• Familiarity with relational databases / SQL
• Experience with Data migration from previous client tools & systems
• Deep technical, analytical, and troubleshooting skill
• Ability to prioritize challenging tasks in a fast-paced, dynamic environment
• Experience implementing solutions in a SaaS-based environment
• Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)
• Experience working with 3rd party software integrations

 

 

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Experience Level

Senior Level