Service Desk Management

Job Description Greetings, We are hiring Exp candidates for  SERVICE DESK (Technical Voice Support - Microsoft) role for a Leading MNC in Bangalore.  Our Client is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. ROLE : SERVICE DESK (Technical Voice Support-Microsoft) Job LOCATION : Bangalore JOB DESCRIPTION :  Good knowledge and Admin level experience Active directory, Microsoft exchange- email migrations, hybrid migrations, Microsoft teams and share point admin support. Experience on Rave or DFM or Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity. Requirements Qualification : Technical Graduate (Be/ Btech/ Bsc IT/ MSC IT/ BCA/ MCA/ Mtech/ Bcom CS) Shift : 24*7 Experience     : 1-5 years of Experience in Technical support microsoft exchange is a must Must have experience of microsoft exchange, Microsoft Outlook 365, Bit Locker & Active Directory, internet issues, bluescreen issues. Also must have experience in Laptop/Desktop Troubleshooting & VPN Installation 5 days working, 2 rotational week off. work from office Excellent communication skills – CEFR :: B2, C1, C2. Please add the communication level as per the CEFR framework while profiles are shared Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident Aware of current role SLA and Metrics handled Work from Office is mandatory, Bangalore. 24*7 Shifts is mandatory Benefits Skill set :: Technical Service Desk(Voice)-L1 and L2 Support. salary upto 7 lpa Process incentive and IJP

More about this Service Desk Management job

2Coms Consulting Pvt Ltd. is aggressively hiring for the job profile of Service Desk Management at Bengaluru in Ashok Nagar, Bangalore locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 06-Dec-2023. For more details, download apna app and find Night Shift jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!