Service Management Practitioner

Service Management Practitioner

Project Role : Service Management Practitioner
Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.
Must have skills : Change Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve coordinating various projects through effective contract management and shared service coordination. You will also focus on developing and maintaining relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization. This role requires a proactive approach to problem-solving and a commitment to fostering collaboration among diverse teams.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Facilitate communication between stakeholders to ensure alignment on project goals.
- Monitor project progress and provide regular updates to stakeholders.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Change Management.
- Strong understanding of project management methodologies.
- Experience in stakeholder engagement and relationship management.
- Ability to analyze and mitigate risks associated with project delivery.
- Familiarity with performance metrics and reporting tools.

Additional Information:
- The candidate should have minimum 3 years of experience in Change Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.