Service Management Practitioner

Service Management Practitioner

Project Role : Service Management Practitioner
Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.
Must have skills : Service Delivery
Good to have skills : Infrastructure Service Management
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve coordinating various projects through effective contract management and shared service coordination. You will also focus on developing and maintaining relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization. This role requires a proactive approach to problem-solving and collaboration, as you will engage with multiple teams to drive successful outcomes.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate communication between stakeholders to ensure alignment on project goals.
- Monitor project progress and implement necessary adjustments to meet objectives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Delivery.
- Good To Have Skills: Experience with Infrastructure Service Management.
- Strong understanding of project management methodologies.
- Ability to analyze and interpret data to inform decision-making.
- Excellent communication and interpersonal skills to foster collaboration.

Additional Information:
- The candidate should have minimum 7.5 years of experience in Service Delivery.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.