Technical Comptency

• Experience in development and customizaton of the ServiceNow HR Service Delivery[Employee Service Management] applications, including:

 HR Case Management

 HR Knowledge Management

 Employee Service Center (Portal)

 Enterprise Onboarding and Transitions (Lifecycle Events)

 Employee Document Management

 Performance Analytics for HR

• Integration experience with HRSM/HRIS system (Workday, SAP SuccessFactors)

• Integration experience with directories, such as Active Directory using methods such as LDAPs 

• Web Services,JDBC,SFTP integration experience

• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing

• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS

• Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD

• Should possess knowledge in Agile/Scrum methodology

• Basic knowledge with ITIL/industry standards and HRSD processes

• Knowledge of software development lifecycle (SDLC)