ServiceNow Technical Consultant

What you’ll do

• Delivering high quality ServiceNow implementations based on business process requirements.
• Effective delivery of quality solutions using Computacenter's methodologies and ensuring adherence to coding and design standards, and generating technical documentation
• Increasing application operating efficiency and adapting to new requirements, as necessary
• Keep up to date with current and future market developments, technologies, product, and strategies.
• Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer.
• Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements and standards.
• Successful handover of technology to internal or customer support function
• we’ll support you to Attain and retain ServiceNow Certifications and partner accreditations.

What you’ll need

• 5+ years of experience in the ServiceNow Application Development
• Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques.
• Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc.
• Ability to provide technical leadership and support to Process Consultants.
• Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team.
• Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic)
• Product line (CIS) accreditation preferred – Certified or pursuing.
• Understanding of Software Development Lifecycle experience in Agile projects
• Open and friendly personality, with ability to be customer facing.
• Be self-managing and capable of working alone or as part of a team.

Experience & Education:

• BE / BTech in Computer Science or related disciple
• Strong knowledge of JavaScript, scripting, and web development.
• Familiarity with ITSM processes and ITIL framework.

Certifications

• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others