Sr. Manager Quality (Risk & Compliance Management)

Roles & responsibilities:

• The candidate will be managing PAN India Hiring & Process compliance matrix

• Doing regular checks to maintain compliance parameters such as Financial Fraud, Hygiene matrix, call disconnection, hiring policy as mentioned in the client MSA, etc.

• The candidate will be responsible for making sure that the Hiring & process Compliance is in place without any deviations.

Requirements:

• Minimum 8 years of work experience in Quality Domain

• Minimum 1 Years of experience as Sr Manager Quality in managing Risk & Compliance

• Candidate should be well versed with financial, physical or logical compliance, hygiene compliance metrics. Good understanding of understanding of SOW and SOP-based checks.

• Candidate should be ISO 2001 certified

• Experience in working with E-commerce accounts will be an added advantage

• 6 days working (1 day rotational off)

• Graduate from UGC recognized university

• Candidates should be fluent in English & Hindi communications

• Candidate should be good in Excel data preparation

• Candidate should have good Presentation skill

Share your CV with rajesh.batto@startek.com