Sr Process & Quality Consultant

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.

Overview about TII

At Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Job Title: Sr Process & Quality Consultant

About the Role:
Serve as a partner and enabler to the Business Transformation team as an executor, with the goal of supporting the Roundel business

Responsibilities of this role:

Process and Quality Management

• Documents are always updated as per recommended QMS framework
• Identify process gaps and design new ways of working to build rigor and discipline of business management
• Integrate all new process and product changes with existing processes
• Partner with learning teams to ensure required trainings are imparted in a timely manner

Define, refine and review all Business and Operational KPI’s

• Ensure all KPI’s are identified and published accurately and timely manner with required stakeholders
• Provide useful trend analysis and deep dive for root-cause identification
• Develop and initiate a culture of data backed continuous process improvements
• Lean-in to data analysis to highlight non-compliances and facilitate root cause analysis, solutions to mitigate risk

Governance Risk and Control Support

• Proactively do review process maps, quality assurance process and checklists
• Proactively identify process risks and engage with stakeholders for closure
• Support the total quality management implementation driving governance, risk assessment, regulatory compliance and operational excellence reporting and monitoring.
• Help teams for all internal and external audit readiness

Program and Stakeholder Management:

• Manage Roundel’s Strategic priority to deliver on key initiatives for the enterprise.
• Run reliable + sustainable operating cadence and processes that effectively brings the leadership and key partners together to deliver on the TII Roundel’s strategic roadmap

• Builds Influence - Develops and presents logical, convincing reasons in support of one's perspectives and initiatives.
• Has proven experience in communicating with all levels of the organization and understanding the different perspectives.
• Is able to drive collective consensus towards desired outcomes.

What you will bring to us:

• Overall experience of 8-12 years.
• 3 years Bachelor’s Degree & an MBA preferable (or additional experience in lieu of that), preferably from a consulting, Retail or a CPG business in India with exposure to business and strategy
• Organized project or business manager with experience in playing a central coordination role
• Ability to translate analytical data into useful business information & experience with BI reporting tools
• The candidate should be flexible, highly adaptable to a constantly changing environment, and excellent team player. The candidate will be asked to juggle multiple ad hoc requests in addition to the BAU aspects of the role.
• The ideal candidate will be a self-motivated and flexible team player who has a strategic vision but also the ability to execute successfully.
• Ability to take complete ownership and accountability
• Strong interpersonal and process & time management skills
• Self-starter who will take initiative, learn quickly and work independently
• A track record of success and a demonstrated ability to exercise good judgment and discretion
• High level of attention to detail, with excellent written and verbal communication / presentation skills

Useful Links-

Life at Target- https://india.target.com/

Benefits- https://india.target.com/life-at-target/workplace/benefits

Culture- https://india.target.com/life-at-target/belonging

Experience Level

Senior Level